# NIVA (full index) > NIVA is an agentic AI chatbot platform with multi-persona routing (multiple specialist agents in one bot), 250+ industry personas, a no-code flow engine, smart forms, cross-session memory, and ERP/omnichannel integrations. White-label for agencies. > Index of **212 public pages** (same coverage as [sitemap.xml](https://getniva.ai/sitemap.xml)). ## Core product, programs & trust - [Home](https://getniva.ai/): AI chatbot platform trained per industry: answers customers 24/7, captures leads, books meetings. 250+ ready-made AI experts, flat pricing, white-label. - [Answers hub](https://getniva.ai/answers/): Citable definitions of agentic and multi-persona chatbots, when NIVA fits, and how it compares. - [Features](https://getniva.ai/features/): 250+ personas, no-code flows, cross-session memory, smart forms, webhook and ERP integrations, auto language, white-label. - [Multi-Persona Chatbot](https://getniva.ai/multi-persona-agentic-chatbot/): One widget, multiple AI experts. Automatic intent-based routing with 250+ pre-built personas. - [Industry Personas](https://getniva.ai/industry-specific-agentic-persona/): 250+ pre-trained AI personas across 25+ verticals. Deploy expert agents in minutes, zero prompt engineering. - [Flow Engine](https://getniva.ai/flow-engine/): No-code multi-step workflows inside chat: branching, forms, API calls, persona handoffs, webhooks. - [Smart Form Engine](https://getniva.ai/smart-form-engine/): Intent-triggered inline forms inside chat. No redirects; webhook on every submission. - [Integrations hub](https://getniva.ai/integrations/): 50+ data sources, 8+ deployment channels, native SAP/Odoo/Salesforce connectors. Zero code. - [AI Chatbot Use Cases](https://getniva.ai/use-cases/): 100+ proven chatbot use cases across industries: bookings, lead capture, support, and workflows. - [NIVA Insights](https://getniva.ai/blogs/): AI chatbot guides: pricing teardowns, deployment playbooks, and ROI frameworks. - [NIVA Comparisons](https://getniva.ai/alternatives/): NIVA vs Tidio, Intercom, Zendesk, Drift, Botpress: pricing and feature comparisons. - [Industries](https://getniva.ai/industries/): Directory of 59 industry-specific NIVA chatbot landing pages with personas and workflows. - [Partner program](https://getniva.ai/partners/): Refer clients and earn up to 20% recurring revenue share with monthly payouts and a partner dashboard. - [Trust Center](https://getniva.ai/trust/): Data handling, vetted subprocessors, uptime, and documentation for privacy and compliance reviews. - [Security](https://getniva.ai/security/): Encryption, access controls, secure development, origin restrictions, and procurement-ready security materials. - [Contact](https://getniva.ai/contact/): Sales, demos, pricing, integrations, and enterprise deployment. Reply within one business day. - [Privacy policy](https://getniva.ai/privacy/): How NIVA collects, uses, and protects personal data. - [Terms of service](https://getniva.ai/terms/): Terms governing use of the NIVA platform. ## Use cases, all 102 automation examples - [Accounting & Tax Client Intake Chatbot](https://getniva.ai/use-cases/accounting-client-intake-chatbot/): Onboard new clients and answer routine tax questions. NIVA collects intake details, routes by service, and frees up your advisors. - [Agentic-Commerce Discovery & Reorder Chatbot](https://getniva.ai/use-cases/agentic-commerce-product-discovery-chatbot/): Meet the shift to conversational product discovery. NIVA answers natural-language product queries from your catalogue, guides selection, and enables one-message reorders. - [Agriculture Advisory Chatbot](https://getniva.ai/use-cases/agriculture-advisory-chatbot/): Answer crop, input and product questions for farmers. NIVA serves grounded guidance from your catalogue and captures dealer and order enquiries. - [Airline Loyalty & Miles Chatbot](https://getniva.ai/use-cases/airline-loyalty-account-chatbot/): Answer loyalty and miles questions instantly. NIVA checks balances and tier status via API and explains redemption options, cutting call-centre load. - [Auto Parts Fitment Chatbot](https://getniva.ai/use-cases/auto-parts-fitment-chatbot/): Help buyers find parts that fit. NIVA collects vehicle details, checks the catalogue, confirms fitment, and captures the order enquiry. - [Automotive Test Drive & Service Chatbot](https://getniva.ai/use-cases/automotive-test-drive-booking-chatbot/): Book test drives and service appointments from the chat. NIVA qualifies the buyer, routes to the dealership, and captures the lead in your CRM. - [Aviation Passenger Services Chatbot](https://getniva.ai/use-cases/aviation-passenger-services-chatbot/): Answer flight, baggage and booking questions, and check status via API. NIVA gives passengers instant self-service and reduces call-centre load. - [Beauty Salon Appointment Chatbot](https://getniva.ai/use-cases/beauty-salon-appointment-chatbot/): Book treatments automatically. NIVA surfaces a booking form at the right moment, answers service questions, and remembers client preferences. - [Beneficiary Eligibility Screening Chatbot](https://getniva.ai/use-cases/beneficiary-eligibility-screening-chatbot/): Help people check if they qualify for support. NIVA asks eligibility questions, explains the right program, and captures applications for review. - [Boat Service & Haul-Out Chatbot](https://getniva.ai/use-cases/boat-service-haulout-booking-chatbot/): Book yard services and haul-outs without phone tag. NIVA captures vessel and service details, checks slot availability, and books the job. - [Catering Order Enquiry Chatbot](https://getniva.ai/use-cases/catering-order-enquiry-chatbot/): Capture catering enquiries with full detail. NIVA collects headcount, date, menu and dietary needs, then routes the quote request to your catering team. - [Clinic Insurance Verification Chatbot](https://getniva.ai/use-cases/clinic-intake-insurance-verification-chatbot/): Verify coverage and complete intake before the visit. NIVA collects insurance details, checks eligibility via API, and pushes verified intake to your EHR. - [Construction RFI & Quote Chatbot](https://getniva.ai/use-cases/construction-rfi-quote-chatbot/): Capture project enquiries and RFIs inline. NIVA collects scope details, routes by trade or region, and pushes structured requests to your team. - [Conversational Feedback & NPS Chatbot](https://getniva.ai/use-cases/conversational-feedback-nps-chatbot/): Collect richer feedback than a static survey. NIVA runs conversational NPS and follow-ups, captures the why, and routes detractors for fast recovery. - [Conversational KYC Onboarding Chatbot](https://getniva.ai/use-cases/conversational-kyc-onboarding-chatbot/): Compress onboarding from 20+ minutes to minutes. NIVA guides applicants through KYC document collection conversationally, reduces drop-off, and logs an audit trail. - [Coworking Space Tour Chatbot](https://getniva.ai/use-cases/coworking-space-tour-booking-chatbot/): Convert space interest into booked tours. NIVA answers plan questions, checks availability, and books tours or captures membership enquiries. - [Dental Recall & Reactivation Chatbot](https://getniva.ai/use-cases/dental-recall-reminder-chatbot/): Bring lapsed patients back automatically. NIVA recognises returning patients, surfaces a recall booking form, and pushes appointments to your practice software. - [Developer API Docs Chatbot](https://getniva.ai/use-cases/developer-api-docs-chatbot/): Let developers ask your API docs directly. NIVA indexes your reference and guides, returns grounded answers with context, and captures unanswered gaps. - [E-commerce Product & Order Chatbot](https://getniva.ai/use-cases/ecommerce-product-support-chatbot/): Answer product questions, check order status, and recover carts. NIVA indexes your catalogue and calls your order API live inside the chat. - [Education Admissions Chatbot](https://getniva.ai/use-cases/education-admissions-chatbot/): Answer admissions questions and capture applicant enquiries 24/7. NIVA deflects FAQs and routes prospective students to the right department. - [Event Registration Chatbot](https://getniva.ai/use-cases/event-registration-chatbot/): Drive registrations and answer attendee questions. NIVA captures sign-ups inline and pushes them to your event platform automatically. - [Exhibitor & Sponsor Enquiry Chatbot](https://getniva.ai/use-cases/exhibitor-sponsor-enquiry-chatbot/): Capture sponsorship and exhibitor interest with full detail. NIVA explains packages, qualifies budget and goals, and routes leads to the events sales team. - [Finance & Banking Product Chatbot](https://getniva.ai/use-cases/finance-product-enquiry-chatbot/): Answer product questions and capture qualified leads with a compliance-tuned persona. NIVA routes enquiries and keeps data isolated per bot. - [Fitness Membership & Class Chatbot](https://getniva.ai/use-cases/fitness-membership-signup-chatbot/): Sign up members and book classes from the chat. NIVA answers plan questions, captures sign-ups, and remembers members across visits. - [Fraud Report & Dispute Intake Chatbot](https://getniva.ai/use-cases/fraud-report-dispute-intake-chatbot/): Let customers report fraud and disputes instantly. NIVA captures structured details, triggers the right workflow by type, and escalates urgent cases with full context. - [Freight Claims Intake Chatbot](https://getniva.ai/use-cases/freight-claims-intake-chatbot/): Standardise damage and loss claims intake. NIVA collects structured claim details and evidence references, then routes to the claims team automatically. - [Gaming Player Support Chatbot](https://getniva.ai/use-cases/gaming-player-support-chatbot/): Support players instantly. NIVA answers from your game wiki and FAQs, checks account status via API, and escalates complex tickets with full context. - [Government Citizen Services Chatbot](https://getniva.ai/use-cases/government-citizen-services-chatbot/): Help citizens find services and submit requests 24/7. NIVA answers from official content and routes service requests without call-centre load. - [Healthcare Appointment Intake Chatbot](https://getniva.ai/use-cases/healthcare-appointment-intake-chatbot/): Collect symptoms, urgency and insurance, then push to your booking system. NIVA triages urgent cases and books routine appointments without front-desk load. - [Healthcare No-Show Reduction Chatbot](https://getniva.ai/use-cases/healthcare-no-show-reduction-chatbot/): Cut no-shows with a two-way confirm, remind, surface-barriers and reactivate sequence. NIVA confirms intent, handles frictionless rescheduling, and syncs to your practice system. - [Home Services Booking Chatbot](https://getniva.ai/use-cases/home-services-booking-dispatch-chatbot/): Book trades and dispatch jobs fast. NIVA captures the job, location and urgency, routes by trade and area, and books a visit into your system. - [Hotel Reservation & Concierge Chatbot](https://getniva.ai/use-cases/hotel-reservation-concierge-chatbot/): Capture room bookings and answer guest questions around the clock. NIVA surfaces a booking form at the right moment and remembers repeat guests across stays. - [Immigration Eligibility Screening Chatbot](https://getniva.ai/use-cases/immigration-eligibility-screening-chatbot/): Screen immigration enquiries by visa pathway. NIVA asks structured questions, routes by likely route, and books consultations, within non-advice content. - [Insurance FNOL Claims Chatbot](https://getniva.ai/use-cases/insurance-claims-fnol-chatbot/): Capture first notice of loss instantly. NIVA guides claimants through structured claim details and routes a complete FNOL to your claims system. - [Insurance Quote Intake Chatbot](https://getniva.ai/use-cases/insurance-quote-intake-chatbot/): Collect quote details inline and deliver a live premium estimate. NIVA gathers structured inputs, calls your rating API, and opens a CRM opportunity. - [Interactive ROI Calculator Chatbot](https://getniva.ai/use-cases/interactive-roi-calculator-chatbot/): Turn pricing curiosity into qualified leads. NIVA collects inputs, computes an ROI or price estimate via API, shows the result, and captures the lead. - [Internal Agent-Assist Chatbot](https://getniva.ai/use-cases/internal-agent-assist-chatbot/): Give live agents instant, grounded answers. NIVA surfaces the right policy or procedure mid-call from your internal knowledge base, cutting handle time. - [Internal Metrics Lookup Chatbot](https://getniva.ai/use-cases/internal-bi-metrics-lookup-chatbot/): Let staff ask for metrics and reports in plain language. NIVA answers definitions from your data dictionary and fetches figures via API. - [Internal Compliance Policy Chatbot](https://getniva.ai/use-cases/internal-compliance-policy-chatbot/): Give staff fast, grounded answers on compliance and policy. NIVA answers strictly from approved internal content and routes edge cases to the compliance team. - [Internal Employee Onboarding Chatbot](https://getniva.ai/use-cases/internal-employee-onboarding-chatbot/): Guide new hires through day-one tasks automatically. NIVA walks through steps, collects acknowledgements, hands off to IT, and logs completion to your HRIS. - [Internal Facilities Request Chatbot](https://getniva.ai/use-cases/internal-facilities-request-chatbot/): Handle workplace requests in one place. NIVA logs maintenance, desk and access requests, routes by type, and pushes tickets to your facilities system. - [Internal Field Service Chatbot](https://getniva.ai/use-cases/internal-field-service-chatbot/): Support field technicians on site with instant manual lookups and guided fixes. NIVA answers from equipment docs and logs issues back to your system. - [Internal Finance & AP Chatbot](https://getniva.ai/use-cases/internal-finance-ap-enquiry-chatbot/): Answer staff questions on expenses, invoices and AP process. NIVA indexes finance policy and can check status via API, reducing finance-team interruptions. - [Internal HR Policy Chatbot](https://getniva.ai/use-cases/internal-hr-policy-chatbot/): Give employees instant answers on HR policy, leave and benefits. NIVA answers from your handbook and routes complex cases to HR with context. - [Internal Incident Runbook Chatbot](https://getniva.ai/use-cases/internal-incident-runbook-chatbot/): Get on-call engineers to the right runbook fast. NIVA surfaces the matching procedure from your runbook library and captures incident details. - [Internal IT Helpdesk Chatbot](https://getniva.ai/use-cases/internal-it-helpdesk-chatbot/): Deflect repetitive IT tickets with an internal bot. NIVA answers from your IT knowledge base, runs guided troubleshooting flows, and escalates with a summary. - [Internal Legal Request Intake Chatbot](https://getniva.ai/use-cases/internal-legal-request-intake-chatbot/): Triage legal and contract requests from the business. NIVA captures structured intake, routes by request type, and pushes to your legal queue with context. - [Internal Offboarding Chatbot](https://getniva.ai/use-cases/internal-offboarding-chatbot/): Make leavers' last days smooth and compliant. NIVA guides offboarding steps, collects exit data, triggers IT deprovisioning, and logs completion. - [Internal Procurement Request Chatbot](https://getniva.ai/use-cases/internal-procurement-request-chatbot/): Streamline purchase requests. NIVA explains policy, captures structured requisitions, routes by category and value, and pushes to your procurement system. - [Internal Sales Enablement Chatbot](https://getniva.ai/use-cases/internal-sales-enablement-chatbot/): Give reps instant answers on pricing, battlecards and product details. NIVA indexes your sales content so reps stop pinging Slack mid-deal. - [Internal SAP / ERP Assistant Chatbot](https://getniva.ai/use-cases/internal-sap-erp-assistant-chatbot/): Help staff navigate SAP and ERP tasks. NIVA answers from SOPs and can search SAP OSS notes and T-code docs via API mid-conversation. - [Internal SOP Knowledge Chatbot](https://getniva.ai/use-cases/internal-sop-knowledge-chatbot/): Turn your SOPs and process docs into an instant-answer assistant. NIVA indexes internal documentation so staff find the right procedure in seconds. - [Internal Warehouse Operations Chatbot](https://getniva.ai/use-cases/internal-warehouse-ops-chatbot/): Help warehouse staff find SOPs, bin locations and process steps fast. NIVA answers from internal docs and can query stock status via API. - [Interview Self-Scheduling Chatbot](https://getniva.ai/use-cases/interview-self-scheduling-chatbot/): End interview scheduling back-and-forth. NIVA answers candidate questions, offers open interview slots, books them, and syncs to the hiring team's calendar. - [Document & Knowledge Base Q&A Chatbot](https://getniva.ai/use-cases/knowledge-base-document-qa-chatbot/): Turn your PDFs, docs, URLs and YouTube content into an instant-answer bot. NIVA indexes your content into a private vector DB and answers only from what you teach it. - [Lead Capture & Analytics Chatbot](https://getniva.ai/use-cases/lead-capture-analytics-chatbot/): Capture every lead automatically and see exactly what visitors ask. NIVA logs full sessions, captures name and email after two exchanges, and exports to any CRM. - [Legal Intake & Screening Chatbot](https://getniva.ai/use-cases/legal-intake-screening-chatbot/): Screen and intake potential clients automatically. NIVA collects case details, checks conflict criteria, and routes qualified matters to the right practice. - [Freight Quote Chatbot for Logistics](https://getniva.ai/use-cases/logistics-freight-quote-chatbot/): Generate live freight quotes inside the chat. NIVA collects cargo details, calls your rate engine, and delivers a quote plus a CRM opportunity in seconds. - [Manufacturing Enquiry Chatbot](https://getniva.ai/use-cases/manufacturing-distributor-enquiry-chatbot/): Answer product spec and distributor questions and capture B2B leads. NIVA indexes your spec sheets and routes enquiries to the right team. - [Marina Berth Booking Chatbot](https://getniva.ai/use-cases/marina-berth-booking-chatbot/): Let visitors book berths inside the chat. NIVA collects vessel details, checks availability, and pushes confirmed bookings to your marina CRM. No staff, no code. - [Media Subscription Support Chatbot](https://getniva.ai/use-cases/media-subscription-support-chatbot/): Convert and support subscribers. NIVA answers plan and access questions, checks subscription status via API, and captures sign-ups at the paywall. - [Mortgage Pre-Qualification Chatbot](https://getniva.ai/use-cases/mortgage-prequalification-chatbot/): Pre-qualify mortgage enquiries inline. NIVA collects income and deposit details, runs an affordability estimate via API, and routes warm leads to a broker. - [Multi-Persona Support Routing Chatbot](https://getniva.ai/use-cases/multi-persona-support-routing-chatbot/): One bot, a team of specialist agents inside. NIVA routes each message to the right persona automatically, invisibly to the visitor, across sales, support and billing. - [Multilingual Global Support Chatbot](https://getniva.ai/use-cases/multilingual-global-support-chatbot/): Support customers in their own language at scale. NIVA answers from one knowledge base across languages and routes escalations with translated context. - [Non-Profit Donor & Volunteer Chatbot](https://getniva.ai/use-cases/non-profit-donor-volunteer-chatbot/): Capture donations interest and volunteer sign-ups. NIVA answers programme questions and routes supporters to the right next step. - [Partner Program Enrollment Chatbot](https://getniva.ai/use-cases/partner-program-enrollment-chatbot/): Recruit and onboard channel partners. NIVA explains tiers, captures partner applications, screens fit, and routes to your channel team. - [Payment Plan Self-Service Chatbot](https://getniva.ai/use-cases/payment-plan-self-service-chatbot/): Let customers set up and check payment plans without calling. NIVA explains options, captures arrangements, and pushes them to your billing system. - [Personal Trainer Lead Chatbot](https://getniva.ai/use-cases/personal-trainer-lead-chatbot/): Turn fitness interest into booked consults. NIVA captures goals and availability, matches a trainer, and books an intro session. - [Pharmacy Refill & Medication Chatbot](https://getniva.ai/use-cases/pharmacy-refill-enquiry-chatbot/): Take refill requests and answer pharmacy questions 24/7. NIVA collects prescription details, checks status via API, and routes requests to the pharmacy team. - [Post-Discharge Follow-Up Chatbot](https://getniva.ai/use-cases/post-discharge-followup-chatbot/): Keep patients engaged between visits. NIVA runs post-discharge check-ins and medication-adherence prompts, captures concerning responses, and flags the care team. - [Post-Interaction Summary Handoff Chatbot](https://getniva.ai/use-cases/post-interaction-summary-handoff-chatbot/): End the repeat-yourself problem. NIVA hands off to a human with a structured summary of the conversation, so customers never re-explain and agents start informed. - [Proactive Conversion & Retention Agent](https://getniva.ai/use-cases/proactive-conversion-retention-agent/): Don't wait for visitors to ask. NIVA's goal-driven agents trigger on idle, return visits and page context to qualify, rescue carts, and drive renewals. - [Proactive Renewal & Retention Chatbot](https://getniva.ai/use-cases/proactive-renewal-retention-chatbot/): Stop silent lapses. NIVA proactively engages customers ahead of renewal, answers questions, captures the renewal, and routes wavering customers for retention. - [Product Waitlist Qualification Chatbot](https://getniva.ai/use-cases/product-waitlist-qualification-chatbot/): Turn a waitlist into qualified pipeline. NIVA captures use case and fit, segments sign-ups, and routes high-fit prospects to sales while others wait. - [Property Management Tenant Chatbot](https://getniva.ai/use-cases/property-management-tenant-request-chatbot/): Let tenants submit maintenance requests and get answers 24/7. NIVA captures the request, categorises it, and pushes it to your PM system. - [Real Estate Viewing & Lead Chatbot](https://getniva.ai/use-cases/real-estate-viewing-booking-chatbot/): Turn property interest into booked viewings. NIVA qualifies the buyer, routes by area to the right agent, and books the slot, all inside the chat. - [Recruitment Candidate Screening Chatbot](https://getniva.ai/use-cases/recruitment-candidate-screening-chatbot/): Screen and capture candidates 24/7. NIVA answers role questions, pre-qualifies applicants, and pushes them to your ATS automatically. - [Rental Application Pre-Screening Chatbot](https://getniva.ai/use-cases/rental-application-prescreening-chatbot/): Pre-screen renters before viewings. NIVA captures budget, move-in date and criteria, filters fit, and books viewings for qualified applicants. - [Restaurant Reservation Chatbot](https://getniva.ai/use-cases/restaurant-reservation-chatbot/): Take table bookings and answer menu and allergen questions any time. NIVA surfaces a reservation form automatically and pushes bookings to your system. - [SaaS Churn Deflection Chatbot](https://getniva.ai/use-cases/saas-churn-deflection-chatbot/): Save subscriptions at the cancel moment. NIVA understands the reason, offers a tailored retention path, and routes genuine cancels cleanly. - [SaaS Lead Qualification Chatbot](https://getniva.ai/use-cases/saas-lead-qualification-chatbot/): Qualify inbound visitors against your ICP automatically. NIVA scores fit, captures contact details, and alerts the right rep in Slack with a CRM record created. - [SaaS In-App Onboarding Chatbot](https://getniva.ai/use-cases/saas-product-onboarding-chatbot/): Guide new users to first value. NIVA answers setup questions from your docs, walks through activation steps, and flags stuck users to customer success. - [Security Questionnaire Assist Chatbot](https://getniva.ai/use-cases/security-questionnaire-assist-chatbot/): Speed up vendor security reviews. NIVA answers questionnaire items from your approved security knowledge base so sales and security respond faster. - [Sentiment-Aware Support Routing Chatbot](https://getniva.ai/use-cases/sentiment-aware-support-routing-chatbot/): Route by mood, not just topic. NIVA detects frustration in the conversation and escalates at-risk interactions to a human early, with a summary attached. - [Shipment Tracking & Status Chatbot](https://getniva.ai/use-cases/shipment-tracking-status-chatbot/): Give customers instant shipment status. NIVA looks up tracking via API, explains exceptions, and captures delivery change requests. - [SME Business Loan Intake Chatbot](https://getniva.ai/use-cases/sme-business-loan-intake-chatbot/): Qualify small-business borrowers inline. NIVA collects revenue and need, runs an indicative eligibility check via API, and routes warm files to lending. - [Solar Installer Lead & Estimate Chatbot](https://getniva.ai/use-cases/solar-installer-lead-chatbot/): Qualify solar leads and give a ballpark estimate. NIVA collects roof and usage details, returns an indicative figure via API, and books a site survey. - [Student Services Support Chatbot](https://getniva.ai/use-cases/student-services-support-chatbot/): Support enrolled students 24/7. NIVA answers from handbooks and policies, checks status via API, and routes complex cases to the right office. - [Subcontractor Pre-Qualification Chatbot](https://getniva.ai/use-cases/subcontractor-prequalification-chatbot/): Standardise subcontractor vetting. NIVA collects trade, capacity, insurance and compliance details, then routes pre-qualified subs to procurement. - [Telecom Proactive Outage Care Chatbot](https://getniva.ai/use-cases/telecom-proactive-outage-care-chatbot/): Get ahead of outage call spikes. NIVA proactively informs affected customers, checks status via API, captures fault reports, and deflects the inbound surge. - [Telecom Support Deflection Chatbot](https://getniva.ai/use-cases/telecom-support-deflection-chatbot/): Deflect tier-1 telecom tickets with routed personas. NIVA answers plan and billing questions, checks account status via API, and escalates with a summary. - [Telecom Plan Upgrade Chatbot](https://getniva.ai/use-cases/telecom-upgrade-recommendation-chatbot/): Drive upgrades proactively. NIVA reviews usage via API, recommends a better-fit plan, and captures the upgrade, increasing ARPU without agent time. - [Travel & Tourism Booking Chatbot](https://getniva.ai/use-cases/travel-itinerary-booking-chatbot/): Turn travel interest into bookings. NIVA answers destination questions, checks availability via API, and captures booking requests inline. - [Travel Visa & Document Checklist Chatbot](https://getniva.ai/use-cases/travel-visa-document-checklist-chatbot/): Give travellers a tailored document checklist. NIVA asks destination and nationality, returns the right requirements, and captures booking interest. - [Utility Billing & Outage Chatbot](https://getniva.ai/use-cases/utility-billing-outage-chatbot/): Deflect billing and outage calls. NIVA answers tariff and bill questions, checks outage status via API, and captures service requests automatically. - [Venue & Banquet Enquiry Chatbot](https://getniva.ai/use-cases/venue-event-enquiry-chatbot/): Capture event enquiries with full detail. NIVA collects date, headcount and event type, checks availability, and routes qualified leads to your events team. - [Veterinary Appointment & Triage Chatbot](https://getniva.ai/use-cases/veterinary-appointment-triage-chatbot/): Help pet owners book and triage urgency around the clock. NIVA collects symptoms, flags emergencies, and books routine visits into your clinic system. - [Voice-of-Customer Insight Chatbot](https://getniva.ai/use-cases/voice-of-customer-insight-chatbot/): Turn every conversation into insight. NIVA logs full interactions and structured signals, surfacing the questions, gaps and sentiment that should feed business decisions. - [Warranty & RMA Intake Chatbot](https://getniva.ai/use-cases/warranty-rma-intake-chatbot/): Standardise returns and warranty claims. NIVA verifies eligibility, captures structured RMA details, and routes approved returns to your system. - [Wealth Advisory Intake Chatbot](https://getniva.ai/use-cases/wealth-advisory-intake-chatbot/): Qualify and onboard advisory prospects. NIVA captures goals and assets, screens suitability, and books a discovery call, all within compliance-approved content. - [WhatsApp & Omnichannel Engagement Chatbot](https://getniva.ai/use-cases/whatsapp-omnichannel-engagement-chatbot/): Meet customers on the channels they use. NIVA extends the same personas, knowledge and flows to messaging channels, keeping context consistent across touchpoints. - [White-Label Chatbot Platform for Agencies](https://getniva.ai/use-cases/white-label-agency-reseller-platform/): Resell branded vertical chatbots to clients in hours. NIVA's multi-tenant admin, full white-label and 250+ personas let agencies launch in any vertical fast. ## Blog, all 5 articles - [Best AI Chatbot for Insurance: How NIVA Handles Quotes and Claims Intake](https://getniva.ai/blogs/best-ai-chatbot-for-insurance/): Long quote forms kill conversion. Agents waste time on incomplete submissions. See how an insurance persona collects quote inputs conversationally and pushes clean data to your CRM. - [Best AI Chatbot for Real Estate: How NIVA Handles Property Enquiries](https://getniva.ai/blogs/best-ai-chatbot-for-real-estate/): Property enquiries arrive at all hours, but leads go cold while agents are on showings. See how a real estate persona, smart routing, and inline booking fix the gap. - [NIVA vs Tidio: The Real Difference Once the Add-Ons Stack Up](https://getniva.ai/blogs/niva-vs-tidio-pricing-comparison/): Tidio starts at $0 and scales fast. Lyro AI, extra operators, and removed branding push the real bill higher. Here is an honest side-by-side once the add-ons stack up. - [The Per-Resolution Pricing Trap: Why Your AI Bill Grows When You Succeed](https://getniva.ai/blogs/per-resolution-pricing-trap/): You celebrate higher deflection rates, then finance flags a 40% bill increase. Per-resolution pricing turns every win into a line item. Here is how the trap works and how to escape it. - [What AI Chatbots Really Cost in 2026: A Vendor Pricing Teardown](https://getniva.ai/blogs/what-ai-chatbots-really-cost-2026/): Most vendors bury the real number behind usage tiers and add-ons. We mapped 12 platforms across five pricing models so you can budget with confidence and spot the traps before you sign. ## Comparisons, all 10 NIVA vs competitor pages - [Best Botpress Alternative for No-Code Agentic AI](https://getniva.ai/alternatives/botpress/): Botpress is flexible but demands build time and passes LLM costs through. NIVA ships vertical expertise out of the box and bundles agentic automation into flat platform pricing. - [Best Botsonic Alternative for Agentic AI](https://getniva.ai/alternatives/botsonic/): Botsonic is a fast no-code GPT chatbot. NIVA is for teams that need vertical expertise, multi-step automation, and predictable pricing without Writesonic bundle lock-in. - [Best Chatbase Alternative for Agentic AI](https://getniva.ai/alternatives/chatbase/): Chatbase is fast for upload-and-ask bots. NIVA is for teams that need the bot to complete workflows, not just retrieve paragraphs from a PDF. - [Best Chatbot.com Alternative for Agentic AI](https://getniva.ai/alternatives/chatbot-com/): Chatbot.com suits marketing chatbots and simple sequences. NIVA is for teams that need industry expertise, ERP hooks, and workflows that complete inside the conversation. - [Best Crisp Alternative for Agentic AI](https://getniva.ai/alternatives/crisp/): Crisp wins on simple team inbox and startup pricing. NIVA wins when the bot must qualify, book, integrate with CRM, and route across departments autonomously. - [Best Drift Alternative for Agentic AI](https://getniva.ai/alternatives/drift/): Drift excels at B2B lead routing for sales teams. NIVA handles that plus industry-specific task completion: bookings, quotes, intake forms, and API-driven workflows at a fraction of enterprise cost. - [Best Intercom Alternative for Agentic AI](https://getniva.ai/alternatives/intercom/): Intercom charges per resolution on top of seat fees. NIVA bundles agentic AI, flows, forms, and integrations into flat platform pricing with 250+ industry personas. - [Best Tidio Alternative for Agentic AI](https://getniva.ai/alternatives/tidio/): Tidio wins on plug-and-play live chat. NIVA wins when you need the bot to qualify leads, book appointments, call APIs, and route to specialists without per-conversation AI fees. - [Best Yellow.ai Alternative for Agentic AI](https://getniva.ai/alternatives/yellow-ai/): Yellow.ai is built for Fortune 500 contact centers. NIVA is for teams that need enterprise-grade automation with transparent pricing and no 6-month rollout. - [Best Zendesk AI Chatbot Alternative](https://getniva.ai/alternatives/zendesk/): Zendesk AI bolts onto a ticketing workflow. NIVA is an agentic platform with 250+ personas, flows, forms, and webhooks that can push to Zendesk when escalation is needed. ## Integrations, all 18 setup guides - [Custom API Integration](https://getniva.ai/integrations/custom_api/): Step-by-step guide to connecting your own software, booking platform, CRM, inventory tool, or any REST API, to your NIVA chatbot. No coding required. Learn both the Guided Flow and Smart AI methods. - [Discord Integration](https://getniva.ai/integrations/discord/): Step-by-step guide to add your NIVA AI chatbot to Discord using slash commands. Uses the Discord Interactions Endpoint with Ed25519 signature verification. - [Email Integration](https://getniva.ai/integrations/email/): Configure NIVA to send email alerts for new leads, form submissions, escalations, and daily summaries. Set up in under 5 minutes. - [Freshdesk Integration](https://getniva.ai/integrations/erp_freshdesk/): Step-by-step guide to integrate Freshdesk with your NIVA AI bot. Enable Tickets, Contacts, Companies and Agents - let your bot search, create and update support tickets directly from chat. - [HubSpot Integration](https://getniva.ai/integrations/erp_hubspot/): Step-by-step guide to integrate HubSpot CRM with your NIVA AI bot. Enable Contacts, Companies, Deals, Tickets and Marketing Emails - let your bot answer live CRM questions and create records. - [Odoo ERP Integration](https://getniva.ai/integrations/erp_odoo/): Step-by-step guide to integrate Odoo ERP with your NIVA AI bot. Enable CRM, Inventory, Sales, Accounting, Purchase and HR - let your bot answer live business questions and create records directly. - [SAP Business One Integration](https://getniva.ai/integrations/erp_sap/): Step-by-step guide to integrate SAP Business One with your NIVA AI bot. Enable Business Partners, Sales Orders, Inventory, Invoices and Service Calls - let your bot query live SAP data and create. - [Zendesk Integration](https://getniva.ai/integrations/erp_zendesk/): Step-by-step guide to integrate Zendesk with your NIVA AI bot. Enable Tickets, Users, Organizations and Groups - let your bot search, create and update support tickets directly from chat. - [Instagram DM Integration](https://getniva.ai/integrations/instagram/): Step-by-step guide to automate Instagram Direct Messages with your NIVA AI chatbot. Uses Meta Webhooks with HMAC-SHA256 verification for secure, instant DM responses. - [LINE Integration](https://getniva.ai/integrations/line/): Step-by-step guide to integrate your NIVA AI chatbot with LINE Messaging API. NIVA will auto-reply to LINE messages using reply tokens with push API fallback. - [Live Support Integration](https://getniva.ai/integrations/live_support/): Learn how NIVA escalates conversations from the AI bot to your human support staff. Understand triggers, the staff queue, real-time chat, and how to configure everything. - [Mattermost Integration](https://getniva.ai/integrations/mattermost/): Step-by-step guide to integrate your NIVA AI chatbot with a self-hosted Mattermost server. Uses outgoing webhooks and the Mattermost REST API v4. - [Microsoft Teams Integration](https://getniva.ai/integrations/msteams/): Step-by-step guide to integrate NIVA AI chatbot with Microsoft Teams using Azure Bot Service. Full JWT validation and Bot Framework v3 REST API support. - [Slack Integration](https://getniva.ai/integrations/slack/): Step-by-step guide to integrate your NIVA AI chatbot with Slack. Set up your bot to respond to Slack messages and DMs in under 15 minutes. - [Telegram Integration](https://getniva.ai/integrations/telegram/): Step-by-step guide to integrate your NIVA AI chatbot with Telegram using the Bot API. Your bot will respond to Telegram messages automatically after a one-time setup. - [Web Widget Integration](https://getniva.ai/integrations/web_widget/): Step-by-step guide to embed the NIVA AI chat widget on any website. Copy one JavaScript snippet and go live in under 5 minutes - no framework dependency. - [WhatsApp (Meta Cloud API) Integration](https://getniva.ai/integrations/whatsapp_cloud/): Step-by-step guide to connect NIVA AI chatbot to WhatsApp using Meta's official Cloud API. No Twilio needed - direct Meta integration with lower per-message cost. - [WhatsApp (Twilio) Integration](https://getniva.ai/integrations/whatsapp/): Step-by-step guide to connect NIVA AI chatbot to WhatsApp using Twilio. Start with the free sandbox and go live when ready. HMAC-SHA1 webhook security included. ## Industry solutions, all 59 vertical landing pages - [AI Chatbot for Accounting & Tax](https://getniva.ai/industries/best-chatbot-for-accounting-tax/): NIVA's accounting AI chatbot handles tax queries, document collection, deadline reminders, compliance questionnaires, and client onboarding - freeing. - [AI Chatbot for Agriculture](https://getniva.ai/industries/best-chatbot-for-agriculture/): NIVA's agriculture AI chatbot handles crop advisory queries, machinery support, input product information, subsidy guidance, and supply chain coordination -. - [AI Chatbot for Architecture & Engineering](https://getniva.ai/industries/best-chatbot-for-architecture-engineering/): NIVA's architecture and engineering AI chatbot handles client project queries, planning information, specification retrieval, fee proposal qualification,. - [AI Chatbot for Automotive](https://getniva.ai/industries/best-chatbot-for-automotive/): NIVA's automotive AI chatbot handles vehicle enquiries, test drive bookings, service scheduling, parts lookup, and finance applications - converting. - [AI Chatbot for Aviation](https://getniva.ai/industries/best-chatbot-for-aviation/): Aviation-trained AI chatbots that answer passenger queries, flight status, MRO scheduling, and crew support 24/7. 10+ aviation personas, live in days. - [AI Chatbot for Beauty & Aesthetics](https://getniva.ai/industries/best-chatbot-for-beauty-aesthetics/): NIVA's beauty AI chatbot handles appointment bookings, treatment consultations, aftercare guidance, product recommendations, and loyalty rewards - keeping. - [AI Chatbot for Biotechnology](https://getniva.ai/industries/best-chatbot-for-biotechnology/): NIVA's biotechnology AI chatbot handles research protocol queries, reagent and equipment information, regulatory submission support, clinical pipeline. - [AI Chatbot for Childcare](https://getniva.ai/industries/best-chatbot-for-childcare/): NIVA's childcare AI chatbot handles parent enquiries, nursery place availability, government funding eligibility, session booking, daily report queries, and. - [AI Chatbot for Construction](https://getniva.ai/industries/best-chatbot-for-construction/): NIVA's construction AI chatbot handles project queries, safety compliance, material sourcing, subcontractor coordination, and client updates - keeping sites. - [AI Chatbot for Consulting Firms](https://getniva.ai/industries/best-chatbot-for-consulting-firms/): NIVA's consulting AI chatbot handles client enquiries, proposal qualification, knowledge base retrieval, project status updates, and internal HR queries -. - [AI Chatbot for Cybersecurity](https://getniva.ai/industries/best-chatbot-for-cybersecurity/): NIVA's cybersecurity AI chatbot handles client security queries, incident triage, vulnerability advisory, security awareness training support, and SOC team. - [AI Chatbot for Dental](https://getniva.ai/industries/best-chatbot-for-dental/): NIVA's dental AI chatbot handles appointment booking, NHS vs private cost queries, treatment information, emergency triage, and patient recalls - reducing. - [AI Chatbot for Education](https://getniva.ai/industries/best-chatbot-for-education/): NIVA's education AI chatbot handles admissions enquiries, course information, student support, financial aid queries, and staff HR - 24/7, in any language,. - [AI Chatbot for Eldercare](https://getniva.ai/industries/best-chatbot-for-eldercare/): NIVA's eldercare AI chatbot handles care home enquiries, respite care requests, care funding queries, family communication, resident activity scheduling,. - [AI Chatbot for Energy & Utilities](https://getniva.ai/industries/best-chatbot-for-energy-utilities/): NIVA's energy and utilities AI chatbot handles billing queries, outage reporting, meter readings, tariff switching, and energy efficiency advice - reducing. - [AI Chatbot for Event Management](https://getniva.ai/industries/best-chatbot-for-event-management/): NIVA's event management AI chatbot handles attendee registration, agenda queries, speaker information, venue logistics, and on-site support - so your event. - [AI Chatbot for Facilities Management](https://getniva.ai/industries/best-chatbot-for-facilities-management/): NIVA's facilities management AI chatbot handles helpdesk requests, planned maintenance queries, contractor coordination, compliance documentation access,. - [AI Chatbot for Finance & Banking](https://getniva.ai/industries/best-chatbot-for-finance-banking/): NIVA's finance-trained AI chatbot handles account queries, loan applications, investment guidance, fraud alerts, and compliance workflows - 24/7, without. - [AI Chatbot for Fitness & Wellness](https://getniva.ai/industries/best-chatbot-for-fitness-wellness/): NIVA's fitness AI chatbot handles class bookings, membership queries, personal training schedules, nutrition guidance, and retention flows - keeping members. - [AI Chatbot for Food & Beverage](https://getniva.ai/industries/best-chatbot-for-food-beverage/): NIVA's food and beverage AI chatbot handles trade customer order queries, consumer product information, allergen and dietary requests, specification. - [AI Chatbot for Government](https://getniva.ai/industries/best-chatbot-for-government/): NIVA's public sector AI chatbot handles citizen enquiries, service eligibility checks, form guidance, appointment scheduling, and complaint triage -. - [AI Chatbot for Healthcare](https://getniva.ai/industries/best-chatbot-for-healthcare/): NIVA's healthcare AI chatbot handles appointment booking, symptom triage, insurance queries, patient education, and admin workflows - safely, compliantly,. - [AI Chatbot for Higher Education](https://getniva.ai/industries/best-chatbot-for-higher-education/): NIVA's higher education AI chatbot handles student enquiries, admissions support, timetable queries, student welfare signposting, and staff administrative. - [AI Chatbot for Home Services](https://getniva.ai/industries/best-chatbot-for-home-services/): NIVA's home services AI chatbot handles service booking, quote requests, job status updates, repeat scheduling, and customer reviews - converting enquiries. - [AI Chatbot for Hospitality](https://getniva.ai/industries/best-chatbot-for-hospitality/): NIVA's hospitality-trained AI chatbot handles guest queries, room reservations, concierge requests, F&B orders, and staff scheduling - 24/7, without a. - [AI Chatbot for Insurance](https://getniva.ai/industries/best-chatbot-for-insurance/): NIVA's insurance AI chatbot handles policy queries, claims first notice of loss, premium calculations, renewals, and compliance - reducing contact centre. - [AI Chatbot for IT Services](https://getniva.ai/industries/best-chatbot-for-it-services/): NIVA's IT services AI chatbot handles service desk ticket triage, client SLA queries, change request information, asset management queries, and onboarding. - [AI Chatbot for Last-Mile Delivery](https://getniva.ai/industries/best-chatbot-for-last-mile-delivery/): NIVA's last-mile delivery AI chatbot handles parcel tracking, re-delivery booking, delivery preference updates, failed delivery notifications, and driver. - [AI Chatbot for Law Firms](https://getniva.ai/industries/best-chatbot-for-law-firms/): NIVA's legal AI chatbot handles client intake, matter status queries, document checklist guidance, legal aid eligibility, and general practice area. - [AI Chatbot for Legal & Compliance](https://getniva.ai/industries/best-chatbot-for-legal-compliance/): NIVA's legal AI chatbot handles client intake, case status enquiries, compliance queries, document collection, and billing - freeing fee-earners for. - [AI Chatbot for Logistics](https://getniva.ai/industries/best-chatbot-for-logistics/): Logistics AI chatbot for freight quotes, shipment tracking, warehouse ops, dispatch, and customs queries 24/7. 10+ pre-trained personas. Live in a day. - [AI Chatbot for Manufacturing](https://getniva.ai/industries/best-chatbot-for-manufacturing/): NIVA's manufacturing AI chatbot handles work order queries, quality control, supply chain status, safety compliance, and HR support - keeping production. - [AI Chatbot for Marina Management](https://getniva.ai/industries/best-chatbot-for-marina-management/): Marina AI chatbot that automates berth bookings, vessel arrivals, fuel queries, maintenance, and guest services 24/7. No code. Live in 24 hours. - [AI Chatbot for Marketing Agencies](https://getniva.ai/industries/best-chatbot-for-marketing-agencies/): NIVA's marketing agency AI chatbot handles new business enquiries, client reporting queries, campaign brief capture, and account management support - so. - [AI Chatbot for Media & Entertainment](https://getniva.ai/industries/best-chatbot-for-media-entertainment/): NIVA's media and entertainment AI chatbot handles subscriber support, content discovery, rights and licensing queries, talent and production coordination,. - [AI Chatbot for Medical Claims](https://getniva.ai/industries/best-chatbot-for-medical-claims/): Medical claims AI chatbot for status, pre-auth, adjudication, fraud triage, and member queries 24/7. 10+ healthcare personas. HIPAA-aligned. - [AI Chatbot for Mining](https://getniva.ai/industries/best-chatbot-for-mining/): NIVA's mining AI chatbot handles safety procedure queries, equipment fault support, contractor induction, regulatory compliance guidance, and operational. - [AI Chatbot for Non-Profit](https://getniva.ai/industries/best-chatbot-for-non-profit/): NIVA's non-profit AI chatbot handles donor engagement, volunteer coordination, grant queries, beneficiary support, and fundraising campaigns - 24/7, without. - [AI Chatbot for Oil & Gas](https://getniva.ai/industries/best-chatbot-for-oil-gas/): NIVA's oil and gas AI chatbot handles HSE procedure queries, permit-to-work support, contractor management, procurement enquiries, and asset documentation. - [AI Chatbot for Pet Care](https://getniva.ai/industries/best-chatbot-for-pet-care/): NIVA's pet care AI chatbot handles boarding bookings, grooming appointments, daycare enquiries, pet insurance queries, vaccination reminders, and owner. - [AI Chatbot for Pharmaceuticals](https://getniva.ai/industries/best-chatbot-for-pharmaceuticals/): NIVA's pharmaceutical AI chatbot handles medical information requests, HCP enquiries, adverse event triage, sample requests, and regulatory document support. - [AI Chatbot for Port & Terminal](https://getniva.ai/industries/best-chatbot-for-port-terminal/): NIVA's port and terminal AI chatbot handles vessel arrival queries, container status updates, port authority procedures, customs documentation, dangerous. - [AI Chatbot for Private Banking](https://getniva.ai/industries/best-chatbot-for-private-banking/): NIVA's private banking AI chatbot handles HNW client account queries, lending applications, custody account information, trust and estate queries, and. - [AI Chatbot for Property Management](https://getniva.ai/industries/best-chatbot-for-property-management/): NIVA's property management AI chatbot handles maintenance requests, rent queries, lease management, inspection scheduling, and tenant services - 24/7,. - [AI Chatbot for Rail Transport](https://getniva.ai/industries/best-chatbot-for-rail-transport/): NIVA's rail transport AI chatbot handles passenger journey planning, service disruption updates, ticket and compensation queries, accessibility assistance,. - [AI Chatbot for Real Estate](https://getniva.ai/industries/best-chatbot-for-real-estate/): NIVA's real estate AI chatbot qualifies leads, books viewings, answers property queries, and guides buyers through the mortgage journey - without an agent. - [AI Chatbot for Recruitment & HR](https://getniva.ai/industries/best-chatbot-for-recruitment-hr/): NIVA's HR AI chatbot handles job applications, interview scheduling, HR policy queries, employee onboarding, and performance support - speeding up hiring. - [AI Chatbot for Renewable Energy](https://getniva.ai/industries/best-chatbot-for-renewable-energy/): NIVA's renewable energy AI chatbot handles solar installation enquiries, wind project queries, battery storage information, grid connection applications,. - [AI Chatbot for Restaurants](https://getniva.ai/industries/best-chatbot-for-restaurants/): NIVA's restaurant AI chatbot handles table reservations, takeaway orders, dietary queries, loyalty rewards, and event bookings - filling covers and reducing. - [AI Chatbot for Retail & E-commerce](https://getniva.ai/industries/best-chatbot-for-retail-ecommerce/): NIVA's retail AI chatbot handles product discovery, order tracking, returns, size recommendations, and loyalty queries - converting browsers into buyers and. - [AI Chatbot for SaaS & Tech](https://getniva.ai/industries/best-chatbot-for-saas-tech/): NIVA's SaaS-trained AI chatbot handles user onboarding, technical support, billing queries, and expansion revenue - reducing churn and ticket volume without. - [AI Chatbot for Shipping & Maritime](https://getniva.ai/industries/best-chatbot-for-shipping-maritime/): NIVA's maritime AI chatbot handles shipment tracking, freight enquiries, documentation support, crew certification queries, and port logistics - keeping. - [AI Chatbot for Supply Chain](https://getniva.ai/industries/best-chatbot-for-supply-chain/): NIVA's supply chain AI chatbot handles supplier queries, purchase order status, inventory levels, procurement requests, compliance documentation, and. - [AI Chatbot for Telecoms](https://getniva.ai/industries/best-chatbot-for-telecoms/): NIVA's telecoms AI chatbot handles plan queries, technical support, bill disputes, upgrade offers, and network coverage - deflecting high-volume contacts. - [AI Chatbot for Transportation](https://getniva.ai/industries/best-chatbot-for-transportation/): NIVA's transportation AI chatbot handles shipment tracking, driver support, customer service queries, compliance documentation, and fleet operations -. - [AI Chatbot for Travel & Tourism](https://getniva.ai/industries/best-chatbot-for-travel-tourism/): NIVA's travel AI chatbot handles trip planning, booking assistance, visa queries, itinerary building, and emergency support - turning browsers into bookers. - [AI Chatbot for Veterinary](https://getniva.ai/industries/best-chatbot-for-veterinary/): NIVA's veterinary AI chatbot handles appointment booking, symptom triage guidance, prescription queries, preventive care reminders, and after-hours support. - [AI Chatbot for Warehouse & Logistics](https://getniva.ai/industries/best-chatbot-for-warehouse-logistics/): NIVA's warehouse and logistics AI chatbot handles inbound booking queries, inventory stock checks, dispatch status, returns processing, staff HR queries,. - [AI Chatbot for Wealth Management](https://getniva.ai/industries/best-chatbot-for-wealth-management/): NIVA's wealth management AI chatbot handles client portfolio queries, market information requests, document collection, onboarding, and compliance - freeing. ## Key facts (citation-friendly) - **Product name:** NIVA - **Canonical URL:** https://getniva.ai/ - **Owner / operator:** NIVA (Nivalabs AI) - **Category:** Agentic AI chatbot platform; multi-persona / multi-agent chatbot routing - **Differentiators:** 250+ vertical personas, no-code flows, in-chat forms, ERP hooks, white-label - **Contact:** niva@nivalabs.ai - **Pricing:** Free tier; paid plans from published pricing on homepage - **Use cases:** 100+ industry automation examples at https://getniva.ai/use-cases/ - **Blog / insights:** Pricing guides and buyer resources at https://getniva.ai/blogs/ - **Comparisons:** NIVA vs Tidio, Intercom, Zendesk at https://getniva.ai/alternatives/ - **Sitemap:** https://getniva.ai/sitemap.xml ## Common questions people ask AI assistants - **Best multi-agent chatbot platform**, NIVA routes each message to the right specialist persona inside one widget (multi-persona / multi-agent orchestration). See /multi-persona-agentic-chatbot/ and /answers/. - **Agentic chatbot builder**, NIVA agents plan steps, call tools/APIs, run flows, and submit forms; not FAQ-only bots. See /flow-engine/ and /features/. - **White-label AI chatbot for agencies**, Full branding, client isolation, multi-tenant admin. See /features/ and /partners/. - **Industry-specific AI chatbot**, 250+ pre-built personas (healthcare, aviation, legal, SaaS, logistics, and more). See /industry-specific-agentic-persona/ and /industries/ pages below. - **Chatbot use cases by industry**, 100+ proven automation patterns (bookings, lead capture, support, internal ops). See /use-cases/ and individual use-case pages below. - **AI chatbot pricing and vendor comparison**, Transparent pricing teardowns and buyer guides for teams evaluating platforms. See /blogs/ and individual articles below. - **NIVA vs competitor comparisons**, Side-by-side alternatives to Tidio, Intercom, Zendesk, Drift, Chatbase, Botsonic, Chatbot.com, Yellow.ai, Crisp, and more. See /alternatives/ and individual comparison pages below. ## Contact - Email: niva@nivalabs.ai - Website: https://getniva.ai/ - Contact page: https://getniva.ai/contact/ - Answers hub (citable): https://getniva.ai/answers/ - Extended key facts: https://getniva.ai/llms-full.txt