Sales Advisor Bot
Vehicle match, enquiries, test drives
AI chatbot for
Automotive
Buyers, Service & Aftersales
When automotive customers ask about vehicle discovery & matching, test drive booking, and service & mot scheduling after hours, someone still needs to reply. NIVA answers from your own info, books the next step, and notifies your team · so warm enquiries do not go cold overnight.
- No usage-based billing
- Live across 25 industries
- White-label ready
10+
Automotive Personas
24/7
Buyer Coverage
0
Code Required
Built for
Car DealershipsOEM GroupsService CentresCommercial Vehicle DealersEV Retailers
Where automotive teams lose money every week
Not a tech problem. Missed replies, repeated FAQs, and overnight drop-off · on the website you already run.
They write while you're busy
A automotive enquiry about pricing or availability lands while you're with a customer · and dies in the inbox.
Your team repeats the same answers
Hours go to FAQs on phone and chat. Quotes, visits, and sales wait behind the queue.
Warm leads cool overnight
Night and weekend visitors leave with no next step. By morning they've booked someone who replied.
Work your Automotive team still does by hand
Routine automotive questions, bookings, and follow-ups · answered on the website so your people stay on the hard cases.
- 01
Vehicle Discovery & Matching
Buyers describe what they want · budget, body type, fuel, towing capacity, range · and NIVA matches them to the right stock in real time. Better than a filter bar, more engaging than a brochure.
Vehicle Match · Stock Search · Budget Filter · Spec Comparison
- 02
Test Drive Booking
Prospects book test drives directly through chat, synced with your showroom calendar and assigned to the right sales exec. Automated reminders reduce no-shows significantly.
Calendar Sync · Sales Exec Assignment · Reminders · No-Show Reduction
- 03
Service & MOT Scheduling
Existing customers book services, MOTs, and warranty repairs through chat. NIVA captures vehicle registration, mileage, and preferred drop-off time · routing directly to your DMS.
Service Booking · MOT · Recall Tracking · DMS Integration
- 04
Finance & PCP Enquiries
Buyers explore PCP, HP, and lease options with clear monthly payment illustrations. NIVA captures lead details for F&I handoff and can push applications to your finance provider.
PCP · HP · Lease · Monthly Payments
- 05
Parts & Accessories Enquiries
Parts counter staff and retail customers check part numbers, compatibility, pricing, and availability. NIVA integrates with your parts system to provide real-time stock answers.
Part Numbers · Compatibility · Stock Check · Pricing
- 06
EV & Charging Queries
EV buyers get range estimates, charging time breakdowns, home charger installation guidance, and government grant information. Critical for converting EV-curious buyers who need reassurance.
Range · Charging Time · Home Charger · OZEV Grants
Questions your automotive site already gets
Answered from your docs and policies · days, nights, weekends · so your team isn't repeating them.
What's the real-world range of the Model X EV and how long does a full charge take at home?
Can I book an MOT and full service for Saturday? And do you have courtesy cars?
Not another chatbot.
A front desk that works overnight.
Missed enquiries after hours
Every website visitor gets a reply · days, nights, weekends
Your team repeats the same answers
Policies and pricing answered from your docs · consistently
Leads cool off waiting for a call back
Bookings, forms, and next steps happen in the chat
Teams already using NIVA
Ready-made automotive helpers
Sales, support, bookings · switch on the roles you need. No writing from scratch.
Service Booking Agent
MOT, service, recall, DMS routing
Finance & F&I Bot
PCP, HP, lease illustrations
Parts Advisor Bot
Part numbers, stock, pricing
EV Specialist Bot
Range, charging, grants, home charge
Warranty Support Agent
Warranty claims, coverage queries
+ 4 more automotive roles available
Built around how automotive teams work
Practical pieces that save time · not a pile of AI features to configure.
Live Stock & Spec Knowledge Base
Upload your current stock list, OEM spec sheets, and pricing. NIVA matches buyers to live inventory and answers spec queries accurately · updated as your stock changes.
Buyer Journey Memory
NIVA remembers returning prospects · the vehicles they viewed, their stated budget, and their test drive experience. Re-engagement conversations pick up exactly where they left off.
Sales & Service Workflow Automation
Build test drive booking flows, service reminder sequences, and finance application pathways in NIVA's guided chat steps. Data pushes to your DMS or CRM automatically.
DMS & CRM Integration
NIVA integrates with Keyloop, CDK, Dealer Management Systems, Salesforce Automotive, and custom CRMs. Test drive bookings, service appointments, and lead data sync in real time.
Test Drive Booking Flow
Trigger
Buyer enquires about SUV model
Match
3 vehicles shown with spec comparison
Book
Test drive confirmed, exec assigned
DMS
Appointment logged, lead captured
What visitors can actually get done
Beyond FAQs · for automotive businesses that sell and support online.
Stop chasing
Work finished in the chat
Collect the right details, book the appointment, and notify your team · without bouncing visitors to another form.
See how it works Capture cleanlyDetails you can act on
When someone is ready, the chat asks for name, dates, budget, or requirements · and lands it in your inbox or CRM.
See how it works Feel humanThe right helper, every time
Sales, support, or bookings · visitors get the specialist answer they need, without choosing menus.
See how it worksTonight's visitors get answers. You set it up once.
No developer on retainer. Most automotive teams are answering overnight enquiries the same day they start.
- 01~15 min
Show us where leads slip
Website, WhatsApp, ads · we map the automotive questions that cost you money when nobody answers.
- 02Your call
Switch on the right helpers
Sales, support, bookings · pick personas that already speak automotive. Turn off what you don't need.
- 03Your docs
Feed it what you already trust
Price lists, FAQs, policies, page links. It only answers from what you approve · nothing made up.
- 04Same day
Go live as your brand
One line on the site you already run. Overnight visitors get replies while your team sleeps.
On your website. Looking like your brand.
Works on the site you already have · WordPress, Webflow, Shopify, or custom. Your logo, your colours, your name. Most owners are live the same week they start.
- No big rebuild of your website
- Changes show up for visitors without a re-launch
- We can add it with you on the demo call if you prefer
- Do I need a developer?
- Helpful if you have one · not required. Many automotive teams paste one line or let us place it.
- How fast will I see value?
- Most start capturing overnight enquiries in the first week once knowledge and booking paths are set.
- What if it's not a fit?
- Tell us how you work today. We'll say plainly if a simpler setup or a rival product is better.
Compliance & Security
Built for regulated automotive environments.
- FCA Consumer Duty
- GDPR / UK GDPR
- FCA Motor Finance Rules
- DVSA Compliance
- ASA Advertising Standards
- BVRLA Code of Conduct
Common questions
Straight answers before you start.
Yes. NIVA integrates with Keyloop (CDK), Auto Trader DMS, and custom dealer systems via REST API. Service bookings, test drive appointments, and lead data sync directly into your DMS without manual re-entry.
Still unsure? Send a short note about how you work · we'll reply with a fit recommendation for automotive.
Try NIVA free for Automotive
Spin up a automotivechatbot on your site this week · or send a short note and we'll tell you honestly if it's a fit.
- Free to start · no credit card required
- Works on the website you already have
- We reply within one business day if you inquire
Prefer to ask first?
Tell us how enquiries come in today. We'll reply with a fit recommendation.
Solutions Focus
Related use cases
See how NIVA handles day-to-day work in your space.
Vertical Markets
Related industries
Explore conversational agent options for adjacent vertical systems.
Niva Ecosystem