Berth Booking Agent
Availability, holds, seasonal contracts
AI chatbot for
Marina Management
Berths, Boats, and Guest Services
When marina management customers ask about berth & transient booking, fuel, pump-out & services, and guest & vessel check-in after hours, someone still needs to reply. NIVA answers from your own info, books the next step, and notifies your team · so warm enquiries do not go cold overnight.
- No usage-based billing
- Live across 25 industries
- White-label ready
10+
Marina Personas
24/7
Guest Coverage
0
Code Required
Built for
MarinasYacht ClubsBoat YardsHarbour Authorities
Where marina management teams lose money every week
Not a tech problem. Missed replies, repeated FAQs, and overnight drop-off · on the website you already run.
They write while you're busy
A marina management enquiry about pricing or availability lands while you're with a customer · and dies in the inbox.
Your team repeats the same answers
Hours go to FAQs on phone and chat. Quotes, visits, and sales wait behind the queue.
Warm leads cool overnight
Night and weekend visitors leave with no next step. By morning they've booked someone who replied.
Work your Marina Management team still does by hand
Routine marina management questions, bookings, and follow-ups · answered on the website so your people stay on the hard cases.
- 01
Berth & Transient Booking
Boaters check availability, book overnight or seasonal berths, and receive confirmation without calling the harbour office. NIVA collects LOA, beam, and vessel details inline.
Availability · Seasonal Contracts · LOA Checks · Hold & Confirm
- 02
Fuel, Pump-Out & Services
Guests order diesel, pump-out, or shore power through chat. Requests route to your marina ops team or fuel dock with vessel and berth context attached.
Diesel · Pump-Out · Shore Power · Service Queue
- 03
Guest & Vessel Check-In
Arriving vessels complete check-in forms, insurance uploads, and emergency contacts in chat. Details land in your marina system automatically.
Check-In · Insurance · Emergency Contact · PMS Sync
- 04
Maintenance & Haul-Out Requests
Owners book lift schedules, report defects, and get status updates on yard work without chasing the office by phone.
Haul-Out · Lift Schedule · Work Orders · Status Updates
- 05
Facilities, Tides & Local Info
Answer shower hours, Wi‑Fi codes, tide windows, channel depths, and local regulations from your harbour handbook, always accurate and available.
Tides · Facilities · Harbour Rules · Local Tips
- 06
Seasonal & Waitlist Enquiries
Capture long-term berth interest, waiting-list sign-ups, and renewal conversations with structured data ready for your berth allocation team.
Waitlist · Renewals · Seasonal Rates · Lead Capture
Questions your marina management site already gets
Answered from your docs and policies · days, nights, weekends · so your team isn't repeating them.
Do you have a berth free this weekend for a 12m sailboat?
Can I order diesel to my berth before we leave tomorrow?
Not another chatbot.
A front desk that works overnight.
Missed enquiries after hours
Every website visitor gets a reply · days, nights, weekends
Your team repeats the same answers
Policies and pricing answered from your docs · consistently
Leads cool off waiting for a call back
Bookings, forms, and next steps happen in the chat
Teams already using NIVA
Ready-made marina management helpers
Sales, support, bookings · switch on the roles you need. No writing from scratch.
Fuel & Services Bot
Diesel, pump-out, shore power
Guest Check-In Agent
Arrival forms, insurance, contacts
Yard & Maintenance Bot
Haul-out, repairs, work status
Harbour Info Guide
Tides, facilities, local rules
Billing & Accounts Bot
Invoices, mooring fees, payments
+ 4 more marina management roles available
Built around how marina management teams work
Practical pieces that save time · not a pile of AI features to configure.
Marina Knowledge Base
Upload berth tariffs, harbour bylaws, facility guides, and local charts. NIVA answers from your approved content only.
Vessel & Guest Memory
Returning boaters are recognised with past berth history, vessel specs, and service preferences without repeating details.
Berth & Service Flows
Automate booking, fuel requests, and check-in sequences in guided chat steps, with updates sent to your marina software.
Marina PMS Integration
Connect to DockMaster, Marina Master, Harba, or custom systems. Post bookings, charges, and guest records in real time.
Berth Booking Flow
Trigger
Boater asks for weekend berth, 14m LOA
Collect
LOA, beam, arrival & departure dates
Confirm
Pontoon D14 held, rate & deposit sent
Sync
Booking written to marina software
What visitors can actually get done
Beyond FAQs · for marina management businesses that sell and support online.
Stop chasing
Work finished in the chat
Collect the right details, book the appointment, and notify your team · without bouncing visitors to another form.
See how it works Capture cleanlyDetails you can act on
When someone is ready, the chat asks for name, dates, budget, or requirements · and lands it in your inbox or CRM.
See how it works Feel humanThe right helper, every time
Sales, support, or bookings · visitors get the specialist answer they need, without choosing menus.
See how it worksTonight's visitors get answers. You set it up once.
From a short setup call to live chat on your marina website in under a day. No developers required.
- 01~15 min
Show us where leads slip
Website, WhatsApp, ads · we map the marina management questions that cost you money when nobody answers.
- 02Your call
Switch on the right helpers
Sales, support, bookings · pick personas that already speak marina management. Turn off what you don't need.
- 03Your docs
Feed it what you already trust
Price lists, FAQs, policies, page links. It only answers from what you approve · nothing made up.
- 04Same day
Go live as your brand
One line on the site you already run. Overnight visitors get replies while your team sleeps.
On your website. Looking like your brand.
Works on the site you already have · WordPress, Webflow, Shopify, or custom. Your logo, your colours, your name. Most owners are live the same week they start.
- No big rebuild of your website
- Changes show up for visitors without a re-launch
- We can add it with you on the demo call if you prefer
- Do I need a developer?
- Helpful if you have one · not required. Many marina management teams paste one line or let us place it.
- How fast will I see value?
- Most start capturing overnight enquiries in the first week once knowledge and booking paths are set.
- What if it's not a fit?
- Tell us how you work today. We'll say plainly if a simpler setup or a rival product is better.
Compliance & Security
Built for regulated marina management environments.
- GDPR / Privacy
- ISO 27001 Aligned
- Marina Safety Standards
- Local Harbour Regulations
Common questions
Straight answers before you start.
Yes. NIVA connects to DockMaster, Marina Master, Harba, and custom marina systems. Berth holds, guest records, and service charges can sync automatically.
Still unsure? Send a short note about how you work · we'll reply with a fit recommendation for marina management.
Try NIVA free for Marina Management
Spin up a marina managementchatbot on your site this week · or send a short note and we'll tell you honestly if it's a fit.
- Free to start · no credit card required
- Works on the website you already have
- We reply within one business day if you inquire
Prefer to ask first?
Tell us how enquiries come in today. We'll reply with a fit recommendation.
Solutions Focus
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