Buyer's Agent
Property search, viewings, offers
AI chatbot for
Real Estate
Buyers, Sellers & Tenants
Buyers and tenants enquire in the evening, and by morning they have messaged three other agencies. NIVA answers property questions instantly, qualifies the lead, and books the viewing before your competitors even reply.
- No usage-based billing
- Live across 25 industries
- White-label ready
10+
Real Estate Personas
24/7
Lead Capture
0
Code Required
Built for
Estate AgenciesProperty DevelopersLetting AgentsCommercial PropertyIndependent Agents
Where real estate teams lose money every week
Not a tech problem. Missed replies, repeated FAQs, and overnight drop-off · on the website you already run.
They write while you're busy
A real estate enquiry about pricing or availability lands while you're with a customer · and dies in the inbox.
Your team repeats the same answers
Hours go to FAQs on phone and chat. Quotes, visits, and sales wait behind the queue.
Warm leads cool overnight
Night and weekend visitors leave with no next step. By morning they've booked someone who replied.
Work your Real Estate team still does by hand
The enquiries your agents answer by phone and email all day, converted on your website instead.
- 01
Qualify Every Lead, Instantly
The bot asks about budget, area, and timeline in a natural conversation, then matches visitors to your listings. Your agents only talk to serious buyers.
Budget · Location · Timeline · Lead Scoring
- 02
Viewings Booked While You Sleep
Interested buyers pick a slot right in the chat. The appointment lands in your calendar with the buyer's details and the property attached.
Viewings · Calendar · Confirmations · 24/7
- 03
Property Questions Answered
Service charges, tenure, school catchments, parking. The bot answers from your listing details and brochures, so buyers stay on your site instead of calling.
Listings · Brochures · Local Info · Instant Answers
- 04
Valuation Leads for Sellers
Homeowners curious about their property's value leave their details through a short guided chat. Your valuers get warm seller leads every morning.
Valuations · Seller Leads · Callbacks · Pipeline
- 05
Rental & Tenancy Queries
Application steps, deposits, pet policies, and maintenance requests handled in chat, for both prospective tenants and current ones.
Lettings · Applications · Deposits · Maintenance
- 06
Out-of-Hours Enquiries Captured
Most portal enquiries arrive after 6pm. The bot responds in seconds, keeps the buyer engaged, and has the full conversation waiting for your agent at 9am.
After Hours · Portals · Response Time · Handover
Questions your real estate site already gets
Answered from your docs and policies · days, nights, weekends · so your team isn't repeating them.
What's the stamp duty on a $850,000 property if I'm a first-time buyer?
How quickly could you get my flat on the market, and what are your fees?
Not another chatbot.
A front desk that works overnight.
Missed enquiries after hours
Every website visitor gets a reply · days, nights, weekends
Your team repeats the same answers
Policies and pricing answered from your docs · consistently
Leads cool off waiting for a call back
Bookings, forms, and next steps happen in the chat
Teams already using NIVA
Ready-made real estate helpers
Sales, support, bookings · switch on the roles you need. No writing from scratch.
Rental Agent
Availability, tenancy, applications
Mortgage Advisor Bot
Affordability, LTV, referrals
Valuation Agent
Seller leads, appraisal bookings
New Homes Advisor
Developments, plots, reservations
Commercial Property Bot
Offices, retail, industrial enquiries
+ 4 more real estate roles available
Built around how real estate teams work
Practical pieces that save time · not a pile of AI features to configure.
Private Property Knowledge Base
Upload your listings, area guides, mortgage products, and tenancy policies. NIVA answers buyer and tenant queries with your exact data · not generic AI guesses.
Cross-Session Buyer Memory
NIVA remembers returning buyers · their saved properties, search criteria, and viewing history. Every session picks up exactly where they left off.
Lead Nurture Automation
Build automated follow-up flows: enquiry → qualification → viewing booked → offer stage. NIVA nurtures cold leads back to life with perfectly timed messages.
Calendar & CRM Integration
NIVA syncs directly with your agents' calendars (Google, Outlook) and pushes qualified leads to your CRM · Salesforce, HubSpot, Reapit, or custom systems.
Buyer Lead Qualification Flow
Trigger
Visitor clicks property listing
Ask
Budget, location, timeline, type
Match
4 properties, book viewing
CRM
Lead scored and agent notified
What visitors can actually get done
Beyond FAQs · for real estate businesses that sell and support online.
Stop chasing
Work finished in the chat
Collect the right details, book the appointment, and notify your team · without bouncing visitors to another form.
See how it works Capture cleanlyDetails you can act on
When someone is ready, the chat asks for name, dates, budget, or requirements · and lands it in your inbox or CRM.
See how it works Feel humanThe right helper, every time
Sales, support, or bookings · visitors get the specialist answer they need, without choosing menus.
See how it worksTonight's visitors get answers. You set it up once.
No developer on retainer. Most real estate teams are answering overnight enquiries the same day they start.
- 01~15 min
Show us where leads slip
Website, WhatsApp, ads · we map the real estate questions that cost you money when nobody answers.
- 02Your call
Switch on the right helpers
Sales, support, bookings · pick personas that already speak real estate. Turn off what you don't need.
- 03Your docs
Feed it what you already trust
Price lists, FAQs, policies, page links. It only answers from what you approve · nothing made up.
- 04Same day
Go live as your brand
One line on the site you already run. Overnight visitors get replies while your team sleeps.
On your website. Looking like your brand.
Works on the site you already have · WordPress, Webflow, Shopify, or custom. Your logo, your colours, your name. Most owners are live the same week they start.
- No big rebuild of your website
- Changes show up for visitors without a re-launch
- We can add it with you on the demo call if you prefer
- Do I need a developer?
- Helpful if you have one · not required. Many real estate teams paste one line or let us place it.
- How fast will I see value?
- Most start capturing overnight enquiries in the first week once knowledge and booking paths are set.
- What if it's not a fit?
- Tell us how you work today. We'll say plainly if a simpler setup or a rival product is better.
Compliance & Security
Built for regulated real estate environments.
- UK AML Regulations
- GDPR / Privacy
- ICO Data Standards
- RICS Code of Conduct
- FCA Mortgage Rules
Common questions
Straight answers before you start.
You connect your website or upload your listing details and brochures. The bot answers from that content only, and you can update it any time from the dashboard.
Still unsure? Send a short note about how you work · we'll reply with a fit recommendation for real estate.
Try NIVA free for Real Estate
Spin up a real estatechatbot on your site this week · or send a short note and we'll tell you honestly if it's a fit.
- Free to start · no credit card required
- Works on the website you already have
- We reply within one business day if you inquire
Prefer to ask first?
Tell us how enquiries come in today. We'll reply with a fit recommendation.
Solutions Focus
Related use cases
See how NIVA handles day-to-day work in your space.
Vertical Markets
Related industries
Explore conversational agent options for adjacent vertical systems.
Niva Ecosystem