Admissions Advisor
Requirements, deadlines, applications
AI chatbot for
Education
Students, Admissions & Staff
When education customers ask about admissions & enrolment, course & programme information, and financial aid & scholarships after hours, someone still needs to reply. NIVA answers from your own info, books the next step, and notifies your team · so warm enquiries do not go cold overnight.
- No usage-based billing
- Live across 25 industries
- White-label ready
10+
Education Personas
24/7
Student Access
0
Code Required
Built for
UniversitiesCollegesTraining ProvidersEdTech PlatformsSchools
Where education teams lose money every week
Not a tech problem. Missed replies, repeated FAQs, and overnight drop-off · on the website you already run.
They write while you're busy
A education enquiry about pricing or availability lands while you're with a customer · and dies in the inbox.
Your team repeats the same answers
Hours go to FAQs on phone and chat. Quotes, visits, and sales wait behind the queue.
Warm leads cool overnight
Night and weekend visitors leave with no next step. By morning they've booked someone who replied.
Work your Education team still does by hand
Routine education questions, bookings, and follow-ups · answered on the website so your people stay on the hard cases.
- 01
Admissions & Enrolment
Prospective students get instant answers on entry requirements, application deadlines, portfolio submission, and interview scheduling. NIVA qualifies intent and routes serious applicants to admissions staff.
Entry Requirements · Deadlines · Application Steps · Interview Booking
- 02
Course & Programme Information
Students explore modules, timetables, teaching formats, assessment methods, and career outcomes for any programme · instantly, without waiting for an open day or enrolment fair.
Module Details · Timetables · Career Outcomes · Teaching Format
- 03
Financial Aid & Scholarships
NIVA explains tuition fees, student loans, scholarship eligibility, bursaries, and payment plans. Students get clear, accurate answers and next steps · reducing financial anxiety at the point of decision.
Tuition Fees · Student Loans · Scholarships · Bursaries
- 04
Student Wellbeing & Support
Students access mental health resources, counselling appointment bookings, disability support queries, and academic pastoral services · sensitively handled, with clinical escalation for urgent situations.
Counselling · Mental Health · Disability Support · Pastoral
- 05
Career & Employability
Students explore careers services, CV workshops, internship opportunities, and employer events through chat. NIVA matches students to relevant resources based on their programme and stage.
CV Help · Internships · Employer Events · Careers Advice
- 06
Staff HR & Admin Support
Academic and support staff query HR policies, leave requests, payroll dates, IT helpdesk, and estates queries. NIVA deflects routine internal admin without consuming HR team bandwidth.
HR Policies · Leave Requests · Payroll · IT Helpdesk
Questions your education site already gets
Answered from your docs and policies · days, nights, weekends · so your team isn't repeating them.
I have a 2:2 in Psychology. Can I still apply for the MSc Cognitive Science?
What are your term dates for next year, and do you offer wraparound care before and after school?
Not another chatbot.
A front desk that works overnight.
Missed enquiries after hours
Every website visitor gets a reply · days, nights, weekends
Your team repeats the same answers
Policies and pricing answered from your docs · consistently
Leads cool off waiting for a call back
Bookings, forms, and next steps happen in the chat
Teams already using NIVA
Ready-made education helpers
Sales, support, bookings · switch on the roles you need. No writing from scratch.
Course Information Bot
Modules, timetables, assessments
Financial Aid Advisor
Fees, loans, scholarships, bursaries
Wellbeing Support Bot
Counselling, mental health, disability
Careers Advisor Bot
CV, internships, employer events
Staff HR Support Bot
Leave, payroll, HR policies
+ 4 more education roles available
Built around how education teams work
Practical pieces that save time · not a pile of AI features to configure.
Course Catalogue Knowledge Base
Upload your prospectus, programme specifications, and FAQs. NIVA answers student queries from your exact content · always accurate, always up to date when you update the source.
Student Journey Memory
NIVA remembers returning students · their programme, application status, and previous queries. Every interaction is contextual to their stage in the student lifecycle.
Admissions Funnel Automation
Build enquiry-to-application flows in NIVA's guided chat steps. Interest captured → application started → documents collected → confirmation sent, all automated.
SIS & CRM Integration
NIVA integrates with Banner, Slate, Salesforce Education Cloud, and custom SIS/CRM systems. Enquiry data, application status, and student records sync automatically.
Admissions Enquiry Flow
Trigger
Prospective student visits course page
Ask
Programme, qualifications, start date
Guide
Application steps, scholarships shown
CRM
Lead captured, admissions team notified
What visitors can actually get done
Beyond FAQs · for education businesses that sell and support online.
Stop chasing
Work finished in the chat
Collect the right details, book the appointment, and notify your team · without bouncing visitors to another form.
See how it works Capture cleanlyDetails you can act on
When someone is ready, the chat asks for name, dates, budget, or requirements · and lands it in your inbox or CRM.
See how it works Feel humanThe right helper, every time
Sales, support, or bookings · visitors get the specialist answer they need, without choosing menus.
See how it worksTonight's visitors get answers. You set it up once.
No developer on retainer. Most education teams are answering overnight enquiries the same day they start.
- 01~15 min
Show us where leads slip
Website, WhatsApp, ads · we map the education questions that cost you money when nobody answers.
- 02Your call
Switch on the right helpers
Sales, support, bookings · pick personas that already speak education. Turn off what you don't need.
- 03Your docs
Feed it what you already trust
Price lists, FAQs, policies, page links. It only answers from what you approve · nothing made up.
- 04Same day
Go live as your brand
One line on the site you already run. Overnight visitors get replies while your team sleeps.
On your website. Looking like your brand.
Works on the site you already have · WordPress, Webflow, Shopify, or custom. Your logo, your colours, your name. Most owners are live the same week they start.
- No big rebuild of your website
- Changes show up for visitors without a re-launch
- We can add it with you on the demo call if you prefer
- Do I need a developer?
- Helpful if you have one · not required. Many education teams paste one line or let us place it.
- How fast will I see value?
- Most start capturing overnight enquiries in the first week once knowledge and booking paths are set.
- What if it's not a fit?
- Tell us how you work today. We'll say plainly if a simpler setup or a rival product is better.
Compliance & Security
Built for regulated education environments.
- GDPR / UK GDPR
- FERPA Aligned
- Equality Act 2010
- UCAS Code of Practice
- OfS Regulatory Framework
- Mental Health First Aid Escalation
Common questions
Straight answers before you start.
Yes. NIVA auto-detects the student's language and responds in 90+ languages. It handles visa queries, pre-arrival information, and international fee structures · critical for international recruitment teams.
Still unsure? Send a short note about how you work · we'll reply with a fit recommendation for education.
Try NIVA free for Education
Spin up a educationchatbot on your site this week · or send a short note and we'll tell you honestly if it's a fit.
- Free to start · no credit card required
- Works on the website you already have
- We reply within one business day if you inquire
Prefer to ask first?
Tell us how enquiries come in today. We'll reply with a fit recommendation.
Solutions Focus
Related use cases
See how NIVA handles day-to-day work in your space.
Vertical Markets
Related industries
Explore conversational agent options for adjacent vertical systems.
Niva Ecosystem