Research Services Bot
CRISPR, proteins, assays, animal models
AI chatbot for
Biotechnology
Scientists, Clients & Regulatory Affairs
When biotechnology customers ask about research service enquiries, reagent & product information, and regulatory affairs support after hours, someone still needs to reply. NIVA answers from your own info, books the next step, and notifies your team · so warm enquiries do not go cold overnight.
- No usage-based billing
- Live across 25 industries
- White-label ready
10+
Biotech Personas
24/7
Scientist Access
0
Code Required
Built for
Biotech CompaniesPharma PartnersCROsAcademic SpinoutsRegulatory Affairs
Where biotechnology teams lose money every week
Not a tech problem. Missed replies, repeated FAQs, and overnight drop-off · on the website you already run.
They write while you're busy
A biotechnology enquiry about pricing or availability lands while you're with a customer · and dies in the inbox.
Your team repeats the same answers
Hours go to FAQs on phone and chat. Quotes, visits, and sales wait behind the queue.
Warm leads cool overnight
Night and weekend visitors leave with no next step. By morning they've booked someone who replied.
Work your Biotechnology team still does by hand
Routine biotechnology questions, bookings, and follow-ups · answered on the website so your people stay on the hard cases.
- 01
Research Service Enquiries
Scientists query available research services · gene editing, protein expression, assay development, and animal model services · through chat. NIVA provides accurate service descriptions and routes feasibility calls to the right scientific team.
CRISPR · Protein Expression · Assay Development · Animal Models
- 02
Reagent & Product Information
Researchers query reagent specifications, lot-specific Certificates of Analysis, storage requirements, and compatibility information through chat. NIVA retrieves documents from your product information system instantly.
CoA · Reagent Specifications · Storage Requirements · Compatibility
- 03
Regulatory Affairs Support
Regulatory teams query EMA/FDA guidance document interpretations, IND/CTA submission requirements, GMP compliance, and orphan designation criteria through chat · from your approved regulatory documentation library.
EMA/FDA Guidance · IND/CTA · GMP Compliance · Orphan Designation
- 04
Licensing & Partnering Enquiries
Partners and pharma companies query technology licensing terms, co-development structures, and pipeline partnership opportunities through chat. NIVA qualifies the interest and routes to the correct BD director.
Technology Licensing · Co-Development · Pipeline Partnering · BD Qualification
- 05
Clinical Pipeline Queries
Investors and partners query clinical trial status, therapeutic area focus, and IND milestone progress through chat. NIVA provides approved pipeline information from your investor relations content.
Clinical Trial Status · Pipeline Milestones · Therapeutic Area · IND Progress
- 06
Investor Relations & Media
Investors and journalists query financial data, patent portfolio status, and corporate development milestones through chat. NIVA provides approved IR content and routes media enquiries to your communications team.
IR Queries · Patent Portfolio · Corporate Milestones · Media Enquiries
Questions your biotechnology site already gets
Answered from your docs and policies · days, nights, weekends · so your team isn't repeating them.
What are the current EMA requirements for the Advanced Therapy Medicinal Products (ATMP) classification procedure?
What's the shipping condition and lead time for your recombinant protein kits to an EU lab?
Not another chatbot.
A front desk that works overnight.
Missed enquiries after hours
Every website visitor gets a reply · days, nights, weekends
Your team repeats the same answers
Policies and pricing answered from your docs · consistently
Leads cool off waiting for a call back
Bookings, forms, and next steps happen in the chat
Teams already using NIVA
Ready-made biotechnology helpers
Sales, support, bookings · switch on the roles you need. No writing from scratch.
Reagent & Product Bot
CoA, specs, storage, compatibility
Regulatory Affairs Bot
EMA/FDA, IND/CTA, GMP, orphan
Licensing & BD Bot
Tech licensing, co-development, pipeline
Pipeline Information Bot
Trial status, milestones, TA focus
Investor Relations Bot
IR queries, patents, corporate milestones
+ 4 more biotechnology roles available
Built around how biotechnology teams work
Practical pieces that save time · not a pile of AI features to configure.
Scientific & Regulatory Knowledge Base
Upload your service catalogues, regulatory guidance interpretations, CoA libraries, and pipeline publications. NIVA answers technical and regulatory queries from your approved scientific documentation.
Partner & Client Memory
NIVA tracks each partner's active collaborations, technology enquiries, and CDA status · giving BD and scientific teams full context on every partner relationship.
Enquiry & BD Flow Automation
Build service enquiry qualification flows and licensing BD routing workflows. Trigger CRM opportunity creation and scientific feasibility review assignments automatically.
LIMS, CRM & Pipeline Database Integration
NIVA integrates with Veeva, Salesforce Life Sciences, and custom LIMS and pipeline management systems. Scientific data, partner records, and pipeline status sync automatically.
Service Enquiry to Feasibility Flow
Trigger
Scientist enquires about CRISPR service
Qualify
Model, construct type, timeline needs
Route
Service docs sent, feasibility call booked
CRM
Lead captured, scientist team notified
What visitors can actually get done
Beyond FAQs · for biotechnology businesses that sell and support online.
Stop chasing
Work finished in the chat
Collect the right details, book the appointment, and notify your team · without bouncing visitors to another form.
See how it works Capture cleanlyDetails you can act on
When someone is ready, the chat asks for name, dates, budget, or requirements · and lands it in your inbox or CRM.
See how it works Feel humanThe right helper, every time
Sales, support, or bookings · visitors get the specialist answer they need, without choosing menus.
See how it worksTonight's visitors get answers. You set it up once.
No developer on retainer. Most biotechnology teams are answering overnight enquiries the same day they start.
- 01~15 min
Show us where leads slip
Website, WhatsApp, ads · we map the biotechnology questions that cost you money when nobody answers.
- 02Your call
Switch on the right helpers
Sales, support, bookings · pick personas that already speak biotechnology. Turn off what you don't need.
- 03Your docs
Feed it what you already trust
Price lists, FAQs, policies, page links. It only answers from what you approve · nothing made up.
- 04Same day
Go live as your brand
One line on the site you already run. Overnight visitors get replies while your team sleeps.
On your website. Looking like your brand.
Works on the site you already have · WordPress, Webflow, Shopify, or custom. Your logo, your colours, your name. Most owners are live the same week they start.
- No big rebuild of your website
- Changes show up for visitors without a re-launch
- We can add it with you on the demo call if you prefer
- Do I need a developer?
- Helpful if you have one · not required. Many biotechnology teams paste one line or let us place it.
- How fast will I see value?
- Most start capturing overnight enquiries in the first week once knowledge and booking paths are set.
- What if it's not a fit?
- Tell us how you work today. We'll say plainly if a simpler setup or a rival product is better.
Compliance & Security
Built for regulated biotechnology environments.
- GDPR / UK GDPR
- GMP / GCP / GLP Regulations
- EMA ATMP Guidelines
- FDA 21 CFR Part 11
- ICH E6 GCP Guidelines
- ABPI Code (Pharma-Adjacent)
Common questions
Straight answers before you start.
Yes · because NIVA answers exclusively from your uploaded scientific documentation and approved content. Technical specifics like CRISPR construct parameters, assay validation criteria, and regulatory guidance interpretations are drawn only from your indexed documents, not from general AI knowledge.
Still unsure? Send a short note about how you work · we'll reply with a fit recommendation for biotechnology.
Try NIVA free for Biotechnology
Spin up a biotechnologychatbot on your site this week · or send a short note and we'll tell you honestly if it's a fit.
- Free to start · no credit card required
- Works on the website you already have
- We reply within one business day if you inquire
Prefer to ask first?
Tell us how enquiries come in today. We'll reply with a fit recommendation.
Solutions Focus
Related use cases
See how NIVA handles day-to-day work in your space.
Vertical Markets
Related industries
Explore conversational agent options for adjacent vertical systems.
Niva Ecosystem