Appointment Booking Bot
Routine, emergency, hygienist, recall
AI chatbot for
Dental
Patients, Appointments & Treatment Plans
When dental customers ask about appointment booking & recall, dental emergency triage, and nhs vs private cost queries after hours, someone still needs to reply. NIVA answers from your own info, books the next step, and notifies your team · so warm enquiries do not go cold overnight.
- No usage-based billing
- Live across 25 industries
- White-label ready
10+
Dental Personas
24/7
Patient Access
0
Code Required
Built for
NHS Dental PracticesPrivate Dental ClinicsDental GroupsOrthodontic PracticesCosmetic Dentists
Where dental teams lose money every week
Not a tech problem. Missed replies, repeated FAQs, and overnight drop-off · on the website you already run.
They write while you're busy
A dental enquiry about pricing or availability lands while you're with a customer · and dies in the inbox.
Your team repeats the same answers
Hours go to FAQs on phone and chat. Quotes, visits, and sales wait behind the queue.
Warm leads cool overnight
Night and weekend visitors leave with no next step. By morning they've booked someone who replied.
Work your Dental team still does by hand
Routine dental questions, bookings, and follow-ups · answered on the website so your people stay on the hard cases.
- 01
Appointment Booking & Recall
Patients book routine check-ups, hygienist appointments, and emergency slots through chat. NIVA integrates with your practice management system for real-time availability and sends automated recall reminders for patients overdue a check-up.
Appointment Booking · Emergency Slots · Hygienist · Recall Reminders
- 02
Dental Emergency Triage
Patients describe dental emergencies · toothache, broken tooth, lost crown, abscess · and NIVA provides structured triage: urgency assessment, immediate home care advice, and booking of an emergency slot or A&E referral guidance for serious infections.
Toothache Triage · Abscess · Broken Tooth · A&E Referral
- 03
NHS vs Private Cost Queries
Patients query NHS band charges, private treatment costs, payment plan options, and dental insurance coverage through chat. NIVA provides transparent fee information and routes complex treatment cost queries to your treatment coordinator.
NHS Bands · Private Fees · Payment Plans · Dental Insurance
- 04
Treatment Information & Cosmetic Enquiries
Patients query treatment procedures · implants, Invisalign, whitening, veneers, and crown procedures · through chat. NIVA provides clear, practice-specific information and captures treatment interest for follow-up by your treatment coordinator.
Implants · Invisalign · Whitening · Veneers
- 05
New Patient Registration
New patients complete registration through chat · submitting medical history, NHS registration, and contact details before their first appointment. Reduces new patient form completion time in the waiting room and improves clinical preparation.
Medical History · NHS Registration · New Patient Forms · Clinical Preparation
- 06
Family & Children's Dental Support
Parents book children's appointments, query NHS dental entitlement for under-18s, and receive child-friendly preparation guidance through chat. NIVA helps practices attract and retain family patients.
Children's Appointments · NHS Entitlement · Family Booking · Child Preparation
Questions your dental site already gets
Answered from your docs and policies · days, nights, weekends · so your team isn't repeating them.
I'm interested in Invisalign. How much does it cost and how long does treatment take?
I chipped a front tooth this morning. Can I be seen today?
Not another chatbot.
A front desk that works overnight.
Missed enquiries after hours
Every website visitor gets a reply · days, nights, weekends
Your team repeats the same answers
Policies and pricing answered from your docs · consistently
Leads cool off waiting for a call back
Bookings, forms, and next steps happen in the chat
Teams already using NIVA
Ready-made dental helpers
Sales, support, bookings · switch on the roles you need. No writing from scratch.
Emergency Triage Bot
Toothache, abscess, broken tooth, A&E
Cost & Finance Bot
NHS bands, private fees, payment plans
Cosmetic Treatment Bot
Implants, Invisalign, whitening, veneers
New Patient Bot
Registration, medical history, NHS forms
Family Dental Bot
Children's appointments, NHS entitlement
+ 4 more dental roles available
Built around how dental teams work
Practical pieces that save time · not a pile of AI features to configure.
Dental & Practice Knowledge Base
Upload your treatment guides, fee schedules, NHS patient charge information, post-operative care instructions, and practice policies. NIVA gives patients accurate, practice-specific information rather than generic internet advice.
Patient History Memory
NIVA recognises returning patients, recalls their treatment history and outstanding recalls, and provides personalised guidance relevant to their specific dental situation · making every patient feel known.
Recall & Treatment Plan Flow Automation
Build automated recall campaigns, post-treatment follow-up sequences, and treatment plan acceptance flows in NIVA's guided chat steps. Systematic recall automation significantly improves patient retention.
Practice Management System Integration
NIVA integrates with Dentally, SOE Software, Exact by Software of Excellence, and R4+. Appointments booked through NIVA appear directly in your clinical diary · pre-populated with patient details and reason for visit.
Patient Recall Flow
Trigger
Patient overdue for recall
Remind
WhatsApp recall message sent
Book
Appointment confirmed in practice system
Confirm
Reminder and directions sent automatically
What visitors can actually get done
Beyond FAQs · for dental businesses that sell and support online.
Stop chasing
Work finished in the chat
Collect the right details, book the appointment, and notify your team · without bouncing visitors to another form.
See how it works Capture cleanlyDetails you can act on
When someone is ready, the chat asks for name, dates, budget, or requirements · and lands it in your inbox or CRM.
See how it works Feel humanThe right helper, every time
Sales, support, or bookings · visitors get the specialist answer they need, without choosing menus.
See how it worksTonight's visitors get answers. You set it up once.
No developer on retainer. Most dental teams are answering overnight enquiries the same day they start.
- 01~15 min
Show us where leads slip
Website, WhatsApp, ads · we map the dental questions that cost you money when nobody answers.
- 02Your call
Switch on the right helpers
Sales, support, bookings · pick personas that already speak dental. Turn off what you don't need.
- 03Your docs
Feed it what you already trust
Price lists, FAQs, policies, page links. It only answers from what you approve · nothing made up.
- 04Same day
Go live as your brand
One line on the site you already run. Overnight visitors get replies while your team sleeps.
On your website. Looking like your brand.
Works on the site you already have · WordPress, Webflow, Shopify, or custom. Your logo, your colours, your name. Most owners are live the same week they start.
- No big rebuild of your website
- Changes show up for visitors without a re-launch
- We can add it with you on the demo call if you prefer
- Do I need a developer?
- Helpful if you have one · not required. Many dental teams paste one line or let us place it.
- How fast will I see value?
- Most start capturing overnight enquiries in the first week once knowledge and booking paths are set.
- What if it's not a fit?
- Tell us how you work today. We'll say plainly if a simpler setup or a rival product is better.
Compliance & Security
Built for regulated dental environments.
- GDPR / UK GDPR
- NHS Standard Contract Obligations
- GDC Standards for the Dental Team
- CQC Registration Requirements
- Consumer Rights Act 2015
- Ionising Radiation (Medical Exposure) Regulations
Common questions
Straight answers before you start.
Yes. NIVA integrates with Dentally, SOE Software (Exact), R4+, and Kodak Carestream via REST API. Appointments booked through NIVA appear in your practice diary with patient details and reason for visit pre-populated · eliminating duplicate data entry.
Still unsure? Send a short note about how you work · we'll reply with a fit recommendation for dental.
Try NIVA free for Dental
Spin up a dentalchatbot on your site this week · or send a short note and we'll tell you honestly if it's a fit.
- Free to start · no credit card required
- Works on the website you already have
- We reply within one business day if you inquire
Prefer to ask first?
Tell us how enquiries come in today. We'll reply with a fit recommendation.
Solutions Focus
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