Registration & Ticketing Bot
Bookings, resends, changes, cancellations
AI chatbot for
Event Management
Attendees, Organisers & Venues
When event management customers ask about attendee registration & ticketing, agenda & session queries, and venue navigation & logistics after hours, someone still needs to reply. NIVA answers from your own info, books the next step, and notifies your team · so warm enquiries do not go cold overnight.
- No usage-based billing
- Live across 25 industries
- White-label ready
10+
Event Personas
24/7
Attendee Support
0
Code Required
Built for
Conference OrganisersVenue OperatorsExhibition CompaniesFestival PromotersCorporate Events Teams
Where event management teams lose money every week
Not a tech problem. Missed replies, repeated FAQs, and overnight drop-off · on the website you already run.
They write while you're busy
A event management enquiry about pricing or availability lands while you're with a customer · and dies in the inbox.
Your team repeats the same answers
Hours go to FAQs on phone and chat. Quotes, visits, and sales wait behind the queue.
Warm leads cool overnight
Night and weekend visitors leave with no next step. By morning they've booked someone who replied.
Work your Event Management team still does by hand
Routine event management questions, bookings, and follow-ups · answered on the website so your people stay on the hard cases.
- 01
Attendee Registration & Ticketing
NIVA guides attendees through registration, ticket selection, group bookings, and payment · then handles ticket resends, name changes, and cancellation requests without inbox involvement from your team.
Registration · Group Bookings · Ticket Resend · Name Changes
- 02
Agenda & Session Queries
Attendees ask about session times, room locations, speaker bios, and workshop availability. NIVA answers instantly from your live event agenda · and alerts attendees when sessions they've bookmarked are about to start.
Session Times · Room Locations · Speaker Info · Workshop Availability
- 03
Venue Navigation & Logistics
NIVA handles directions, parking, accessibility requirements, catering options, and hotel recommendations for out-of-town attendees · reducing the volume of routine logistical queries on the day.
Directions · Parking · Accessibility · Catering
- 04
Exhibitor & Sponsor Onboarding
Exhibitors ask about stand dimensions, AV requirements, setup times, badge allocation, and sponsorship deliverables. NIVA answers from your exhibitor manual and routes contract queries to your account managers.
Stand Setup · AV Requirements · Badge Allocation · Sponsorship Deliverables
- 05
On-Site Attendee Support
Live as a QR-code accessible assistant on-site, NIVA handles real-time queries · lost badges, session reminders, networking connections, and emergency procedures · without queuing at the help desk.
Lost Badges · Session Reminders · QR Code Access · Emergency Info
- 06
Post-Event Feedback & Follow-Up
NIVA sends personalised post-event surveys, collects NPS scores, and delivers follow-up content · speaker slides, session recordings, and next-event early bird offers · automatically to each attendee.
NPS Survey · Slide Delivery · Session Recordings · Early Bird Offers
Questions your event management site already gets
Answered from your docs and policies · days, nights, weekends · so your team isn't repeating them.
Is the keynote being recorded? I'm going to miss the morning session due to travel delays.
Can I still get a 3x3 stand at the spring expo, and what does it cost?
Not another chatbot.
A front desk that works overnight.
Missed enquiries after hours
Every website visitor gets a reply · days, nights, weekends
Your team repeats the same answers
Policies and pricing answered from your docs · consistently
Leads cool off waiting for a call back
Bookings, forms, and next steps happen in the chat
Teams already using NIVA
Ready-made event management helpers
Sales, support, bookings · switch on the roles you need. No writing from scratch.
Agenda & Programme Bot
Sessions, speakers, workshops, alerts
Venue & Logistics Bot
Directions, parking, accessibility, catering
Exhibitor Onboarding Bot
Stand setup, AV, badges, manual queries
Sponsor Relations Bot
Deliverables, visibility, contract queries
On-Site Support Bot
Real-time queries, lost items, emergency info
+ 4 more event management roles available
Built around how event management teams work
Practical pieces that save time · not a pile of AI features to configure.
Live Event Knowledge Base
Upload your event agenda, speaker bios, exhibitor manual, venue maps, and FAQs. NIVA answers every attendee and exhibitor query from your latest event content · update once, accurate everywhere.
Attendee Profile Memory
NIVA knows each attendee's ticket type, registered sessions, and dietary requirements. Returning attendees and repeat-event visitors receive personalised communications · not generic messages.
Registration & Follow-Up Flow Automation
Build pre-event reminder sequences, on-site alert flows, and post-event follow-up campaigns in NIVA's guided chat steps. Trigger confirmation emails, session reminders, and slide delivery automatically.
Event Platform & CRM Integration
NIVA integrates with Eventbrite, Cvent, Hopin, HubSpot, and Salesforce. Registration data, session bookings, and post-event survey responses sync automatically to your event and marketing platforms.
Attendee Registration Flow
Trigger
Attendee visits registration page
Collect
Ticket type, sessions, dietary needs
Confirm
QR ticket and calendar invite sent
CRM
Attendee record created in event platform
What visitors can actually get done
Beyond FAQs · for event management businesses that sell and support online.
Stop chasing
Work finished in the chat
Collect the right details, book the appointment, and notify your team · without bouncing visitors to another form.
See how it works Capture cleanlyDetails you can act on
When someone is ready, the chat asks for name, dates, budget, or requirements · and lands it in your inbox or CRM.
See how it works Feel humanThe right helper, every time
Sales, support, or bookings · visitors get the specialist answer they need, without choosing menus.
See how it worksTonight's visitors get answers. You set it up once.
No developer on retainer. Most event management teams are answering overnight enquiries the same day they start.
- 01~15 min
Show us where leads slip
Website, WhatsApp, ads · we map the event management questions that cost you money when nobody answers.
- 02Your call
Switch on the right helpers
Sales, support, bookings · pick personas that already speak event management. Turn off what you don't need.
- 03Your docs
Feed it what you already trust
Price lists, FAQs, policies, page links. It only answers from what you approve · nothing made up.
- 04Same day
Go live as your brand
One line on the site you already run. Overnight visitors get replies while your team sleeps.
On your website. Looking like your brand.
Works on the site you already have · WordPress, Webflow, Shopify, or custom. Your logo, your colours, your name. Most owners are live the same week they start.
- No big rebuild of your website
- Changes show up for visitors without a re-launch
- We can add it with you on the demo call if you prefer
- Do I need a developer?
- Helpful if you have one · not required. Many event management teams paste one line or let us place it.
- How fast will I see value?
- Most start capturing overnight enquiries in the first week once knowledge and booking paths are set.
- What if it's not a fit?
- Tell us how you work today. We'll say plainly if a simpler setup or a rival product is better.
Compliance & Security
Built for regulated event management environments.
- GDPR / UK GDPR
- PCI DSS (Payment Handling)
- PECR (Email & SMS Marketing)
- Accessibility (WCAG 2.1 AA)
- ISO 27001 Aligned
Common questions
Straight answers before you start.
NIVA integrates with Eventbrite, Stripe, and Cvent for ticket sales. It can guide attendees through ticket selection and hand off to a secure payment page, or embed directly within your registration flow. Full in-chat payment collection is also configurable.
Still unsure? Send a short note about how you work · we'll reply with a fit recommendation for event management.
Try NIVA free for Event Management
Spin up a event managementchatbot on your site this week · or send a short note and we'll tell you honestly if it's a fit.
- Free to start · no credit card required
- Works on the website you already have
- We reply within one business day if you inquire
Prefer to ask first?
Tell us how enquiries come in today. We'll reply with a fit recommendation.
Solutions Focus
Related use cases
See how NIVA handles day-to-day work in your space.
Vertical Markets
Related industries
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Niva Ecosystem