New Business Bot
Lead qualification, brief capture, call booking
When marketing agencies customers ask about new business qualification & lead capture, campaign brief capture, and campaign performance queries after hours, someone still needs to reply. NIVA answers from your own info, books the next step, and notifies your team · so warm enquiries do not go cold overnight.
Not a tech problem. Missed replies, repeated FAQs, and overnight drop-off · on the website you already run.
A marketing agencies enquiry about pricing or availability lands while you're with a customer · and dies in the inbox.
Hours go to FAQs on phone and chat. Quotes, visits, and sales wait behind the queue.
Night and weekend visitors leave with no next step. By morning they've booked someone who replied.
Routine marketing agencies questions, bookings, and follow-ups · answered on the website so your people stay on the hard cases.
NIVA qualifies inbound new business enquiries · collecting budget, service requirement, timeline, and decision-maker details · and books discovery calls with the right team lead. Converts website visitors into qualified pipeline 24/7.
Lead Qualification · Budget Discovery · Discovery Call Booking · Pipeline
Clients submit new campaign briefs through chat · NIVA collects objectives, audience, budget, channels, timeline, and KPIs in a structured format, pre-populating your project management system and saving briefing meeting time.
Brief Capture · Objectives · Budget & Channels · KPI Setting
Clients query campaign performance, spend pacing, and ROAS mid-month through chat. NIVA integrates with your reporting dashboard to surface client-specific metrics · reducing monthly report anxiety calls and improving client confidence.
Performance Queries · Spend Pacing · ROAS · Dashboard Data
NIVA schedules creative review calls, QBRs, and approval meetings through chat · checking team and client availability and sending invites automatically. Eliminates the back-and-forth email chains that consume account manager time.
Meeting Scheduling · Creative Reviews · QBR Booking · Approval Meetings
NIVA helps internal teams compile award entries and case studies by surfacing campaign results, client quotes, and performance data from your knowledge base · reducing the time creative and strategy teams spend on award season admin.
Award Entries · Case Studies · Campaign Results · Client Quotes
Media owners, technology vendors, and freelancers submit partnership and supplier enquiries through chat. NIVA collects the relevant details and routes genuine opportunities to your head of operations · filtering out low-quality approaches.
Partnership Enquiries · Vendor Proposals · Freelancer Submissions · Filtering
Answered from your docs and policies · days, nights, weekends · so your team isn't repeating them.
How is our Meta campaign performing this week? We're worried about CPA since iOS changes.
What would a monthly SEO retainer look like for a 200-page ecommerce site?
A front desk that works overnight.
Missed enquiries after hours
Every website visitor gets a reply · days, nights, weekends
Your team repeats the same answers
Policies and pricing answered from your docs · consistently
Leads cool off waiting for a call back
Bookings, forms, and next steps happen in the chat
Teams already using NIVA
Sales, support, bookings · switch on the roles you need. No writing from scratch.
New Business Bot
Lead qualification, brief capture, call booking
Brief Capture Bot
Campaign briefs, objectives, KPIs, timeline
Reporting Query Bot
Performance, spend pacing, ROAS, dashboard
Scheduling & Approvals Bot
Creative reviews, QBRs, approval meetings
Awards & Case Study Bot
Entry compilation, results, client quotes
Supplier & Partner Bot
Partnership enquiries, vendor filtering
+ 4 more marketing agencies roles available
Practical pieces that save time · not a pile of AI features to configure.
Upload your agency credentials, case studies, service descriptions, and client onboarding guides. NIVA gives new business enquirers compelling, accurate answers about your capabilities · 24/7, in the tone of your brand.
NIVA tracks each client's campaign history, open briefs, and satisfaction signals across sessions · giving account managers context on every client interaction and enabling proactive upsell conversations.
Build new business nurture sequences, brief collection workflows, and QBR scheduling flows in NIVA's guided chat steps. New enquiry → qualification → discovery call → onboarding, all automated with the right human touchpoints.
NIVA integrates with HubSpot, Salesforce, Monday.com, Asana, and Looker Studio. New business enquiries log to your CRM, briefs create project management tasks, and client reporting data surfaces from your dashboard platform.
New Business Qualification Flow
Trigger
Prospect visits agency website
Qualify
Budget, service, timeline captured
Score
Qualified lead flagged to BD team
Book
Discovery call confirmed in CRM
Beyond FAQs · for marketing agencies businesses that sell and support online.
Collect the right details, book the appointment, and notify your team · without bouncing visitors to another form.
See how it works Capture cleanlyWhen someone is ready, the chat asks for name, dates, budget, or requirements · and lands it in your inbox or CRM.
See how it works Feel humanSales, support, or bookings · visitors get the specialist answer they need, without choosing menus.
See how it worksNo developer on retainer. Most marketing agencies teams are answering overnight enquiries the same day they start.
Website, WhatsApp, ads · we map the marketing agencies questions that cost you money when nobody answers.
Sales, support, bookings · pick personas that already speak marketing agencies. Turn off what you don't need.
Price lists, FAQs, policies, page links. It only answers from what you approve · nothing made up.
One line on the site you already run. Overnight visitors get replies while your team sleeps.
Works on the site you already have · WordPress, Webflow, Shopify, or custom. Your logo, your colours, your name. Most owners are live the same week they start.
Compliance & Security
Built for regulated marketing agencies environments.
Straight answers before you start.
Still unsure? Send a short note about how you work · we'll reply with a fit recommendation for marketing agencies.
Spin up a marketing agencieschatbot on your site this week · or send a short note and we'll tell you honestly if it's a fit.
Tell us how enquiries come in today. We'll reply with a fit recommendation.
See how NIVA handles day-to-day work in your space.
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