HSE Advisor Bot
Safety procedures, hazards, LOTOTO, blast
AI chatbot for
Mining
Operations, Safety & Compliance
When mining customers ask about safety procedure & hazard queries, incident & near-miss reporting, and equipment fault & maintenance queries after hours, someone still needs to reply. NIVA answers from your own info, books the next step, and notifies your team · so warm enquiries do not go cold overnight.
- No usage-based billing
- Live across 25 industries
- White-label ready
10+
Mining Personas
24/7
Site Access
0
Code Required
Built for
Open-Cut MinesUnderground OperationsMining Equipment OEMsHSE TeamsProcurement & Logistics
Where mining teams lose money every week
Not a tech problem. Missed replies, repeated FAQs, and overnight drop-off · on the website you already run.
They write while you're busy
A mining enquiry about pricing or availability lands while you're with a customer · and dies in the inbox.
Your team repeats the same answers
Hours go to FAQs on phone and chat. Quotes, visits, and sales wait behind the queue.
Warm leads cool overnight
Night and weekend visitors leave with no next step. By morning they've booked someone who replied.
Work your Mining team still does by hand
Routine mining questions, bookings, and follow-ups · answered on the website so your people stay on the hard cases.
- 01
Safety Procedure & Hazard Queries
Workers query blast exclusion zones, confined space entry requirements, emergency muster points, and lockout/tagout procedures through chat. NIVA answers from your HSMS documentation instantly · on any device, on-site.
Blast Exclusion · LOTOTO · Confined Space · Emergency Muster
- 02
Incident & Near-Miss Reporting
NIVA guides workers through structured incident and near-miss reports · collecting location, sequence of events, contributing factors, and immediate actions · and pushes completed reports to your HSMS with regulatory timestamps.
RIDDOR Reporting · Near-Miss Form · Incident Sequence · HSMS Push
- 03
Equipment Fault & Maintenance Queries
Operators report equipment faults, query scheduled maintenance requirements, and request spare parts through chat. NIVA integrates with your CMMS to log work orders and check parts availability in real time.
Fault Reporting · Maintenance Schedules · Spare Parts · Work Order Logging
- 04
Contractor Induction & Access
Contractors complete site-specific induction through chat · reviewing safety rules, hazard maps, emergency procedures, and competency requirements · before receiving site access confirmation. Reduces HSE team induction workload significantly.
Site Induction · Hazard Maps · Competency Check · Access Confirmation
- 05
Regulatory & Environmental Compliance
Compliance teams query mining permit conditions, environmental monitoring requirements, dust and noise limits, and rehabilitation obligations. NIVA answers from your permit and environmental management plan documentation.
Permit Conditions · Environmental Monitoring · Dust Limits · Rehabilitation
- 06
Production & Shift Reporting
Shift supervisors query production targets, tonnes moved, equipment availability, and delay codes through chat. NIVA surfaces operational data from your fleet management and production systems via API.
Tonnes Moved · Equipment Availability · Shift Targets · Delay Codes
Questions your mining site already gets
Answered from your docs and policies · days, nights, weekends · so your team isn't repeating them.
A worker has reported dust levels seem high at the crusher. What are the action levels and what do I need to do right now?
What inductions does my crew need before working on site next week, and how do we book them?
Not another chatbot.
A front desk that works overnight.
Missed enquiries after hours
Every website visitor gets a reply · days, nights, weekends
Your team repeats the same answers
Policies and pricing answered from your docs · consistently
Leads cool off waiting for a call back
Bookings, forms, and next steps happen in the chat
Teams already using NIVA
Ready-made mining helpers
Sales, support, bookings · switch on the roles you need. No writing from scratch.
Incident Reporting Bot
RIDDOR, near-miss, form completion
Equipment Support Bot
Fault reporting, maintenance, spare parts
Contractor Induction Bot
Site safety, hazard maps, competency
Compliance Advisory Bot
Permits, environmental, rehabilitation
Production Reporting Bot
Tonnes, availability, targets, delays
+ 4 more mining roles available
Built around how mining teams work
Practical pieces that save time · not a pile of AI features to configure.
HSMS & Regulatory Knowledge Base
Upload your Health, Safety & Environment Management System documents, site standards, permit conditions, and equipment manuals. NIVA provides workers with accurate, version-controlled safety information on demand.
Worker & Contractor Profile Memory
NIVA tracks contractor induction status, competency certifications, and incident history across sessions · giving supervisors real-time visibility of workforce compliance status from a conversational interface.
Incident & Induction Flow Automation
Build contractor induction sequences, incident reporting workflows, and maintenance request flows in NIVA's guided chat steps. Trigger CMMS work orders and HSMS notifications at each step automatically.
CMMS, ERP & Fleet Integration
NIVA integrates with SAP PM, Maximo, Wenco, and Modular Mining fleet management systems. Equipment faults logged through NIVA create work orders in your CMMS and update fleet availability data in real time.
Contractor Site Induction Flow
Trigger
Contractor requests site access
Induct
Safety rules, hazards, emergency procedures
Verify
Competency confirmation captured
Access
Induction record logged, pass issued
What visitors can actually get done
Beyond FAQs · for mining businesses that sell and support online.
Stop chasing
Work finished in the chat
Collect the right details, book the appointment, and notify your team · without bouncing visitors to another form.
See how it works Capture cleanlyDetails you can act on
When someone is ready, the chat asks for name, dates, budget, or requirements · and lands it in your inbox or CRM.
See how it works Feel humanThe right helper, every time
Sales, support, or bookings · visitors get the specialist answer they need, without choosing menus.
See how it worksTonight's visitors get answers. You set it up once.
No developer on retainer. Most mining teams are answering overnight enquiries the same day they start.
- 01~15 min
Show us where leads slip
Website, WhatsApp, ads · we map the mining questions that cost you money when nobody answers.
- 02Your call
Switch on the right helpers
Sales, support, bookings · pick personas that already speak mining. Turn off what you don't need.
- 03Your docs
Feed it what you already trust
Price lists, FAQs, policies, page links. It only answers from what you approve · nothing made up.
- 04Same day
Go live as your brand
One line on the site you already run. Overnight visitors get replies while your team sleeps.
On your website. Looking like your brand.
Works on the site you already have · WordPress, Webflow, Shopify, or custom. Your logo, your colours, your name. Most owners are live the same week they start.
- No big rebuild of your website
- Changes show up for visitors without a re-launch
- We can add it with you on the demo call if you prefer
- Do I need a developer?
- Helpful if you have one · not required. Many mining teams paste one line or let us place it.
- How fast will I see value?
- Most start capturing overnight enquiries in the first week once knowledge and booking paths are set.
- What if it's not a fit?
- Tell us how you work today. We'll say plainly if a simpler setup or a rival product is better.
Compliance & Security
Built for regulated mining environments.
- RIDDOR (UK)
- Mines Regulations 2014
- MSHA (USA)
- ISO 45001 (OHS)
- GDPR / UK GDPR
- Environmental Permitting Regulations
Common questions
Straight answers before you start.
NIVA only answers from your approved HSMS documentation and never generates safety-critical content from general knowledge. For life-safety decisions · blast clearance, emergency evacuations, confined space entry · NIVA provides the approved procedure and directs users to the authorised responsible person for sign-off.
Still unsure? Send a short note about how you work · we'll reply with a fit recommendation for mining.
Try NIVA free for Mining
Spin up a miningchatbot on your site this week · or send a short note and we'll tell you honestly if it's a fit.
- Free to start · no credit card required
- Works on the website you already have
- We reply within one business day if you inquire
Prefer to ask first?
Tell us how enquiries come in today. We'll reply with a fit recommendation.
Solutions Focus
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