AI chatbot for
Oil & Gas
Operations, HSE & Supply Chain

When oil & gas customers ask about hse procedure & incident queries, permit-to-work support, and contractor & vendor management after hours, someone still needs to reply. NIVA answers from your own info, books the next step, and notifies your team · so warm enquiries do not go cold overnight.

  • No usage-based billing
  • Live across 25 industries
  • White-label ready
10+
O&G Personas
24/7
Operations Access
0
Code Required
Built for
E&P OperatorsRefineriesOilfield ServicesHSE TeamsProcurement & Supply Chain

Where oil & gas teams lose money every week

Not a tech problem. Missed replies, repeated FAQs, and overnight drop-off · on the website you already run.

  1. They write while you're busy

    A oil & gas enquiry about pricing or availability lands while you're with a customer · and dies in the inbox.

  2. Your team repeats the same answers

    Hours go to FAQs on phone and chat. Quotes, visits, and sales wait behind the queue.

  3. Warm leads cool overnight

    Night and weekend visitors leave with no next step. By morning they've booked someone who replied.

Work your Oil & Gas team still does by hand

Routine oil & gas questions, bookings, and follow-ups · answered on the website so your people stay on the hard cases.

  1. 01

    HSE Procedure & Incident Queries

    Workers query safety procedures, COSHH assessments, emergency response protocols, and incident reporting requirements through chat. NIVA answers from your Safety Management System documentation and escalates serious incidents to HSE immediately.

    Safety Procedures · COSHH · Emergency Response · Incident Reporting

  2. 02

    Permit-to-Work Support

    Technicians query PTW requirements, isolation procedures, and gas test standards before starting work. NIVA guides users through PTW pre-checks from your approved procedures and routes to the PTW Coordinator on duty for approval.

    PTW Guidance · Isolation Procedures · Gas Testing · Area Authority

  3. 03

    Contractor & Vendor Management

    Contractors query site induction requirements, competency standards, PPE specifications, and access procedures through chat. NIVA reduces HSE team time spent answering repetitive contractor onboarding questions.

    Contractor Induction · Competency Requirements · PPE Standards · Site Access

  4. 04

    Procurement & Materials Queries

    Operations teams query purchase order status, approved vendor lists, spare parts availability, and procurement lead times through chat. NIVA integrates with your ERP to surface real-time inventory and PO data.

    PO Status · Approved Vendors · Spare Parts · Lead Times

  5. 05

    Asset Documentation Retrieval

    Engineers retrieve P&IDs, equipment datasheets, maintenance records, and inspection certificates through chat. NIVA's RAG engine searches your document management system and surfaces the exact document or section needed.

    P&IDs · Datasheets · Inspection Records · Maintenance History

  6. 06

    Production & Operations Reporting

    Operations teams query daily production data, well performance metrics, and equipment availability through chat. NIVA surfaces operational KPIs from your SCADA or production system via API integration.

    Production Data · Well Performance · Equipment Availability · KPI Dashboard

Questions your oil & gas site already gets

Answered from your docs and policies · days, nights, weekends · so your team isn't repeating them.

  • I need to work on a heat exchanger in the process area. What PPE is required and does it need a PTW?

  • What's the permit-to-work process for hot work in a Zone 2 area?

Not another chatbot.

A front desk that works overnight.

  • Missed enquiries after hours

    Every website visitor gets a reply · days, nights, weekends

  • Your team repeats the same answers

    Policies and pricing answered from your docs · consistently

  • Leads cool off waiting for a call back

    Bookings, forms, and next steps happen in the chat

Teams already using NIVA

  • iTech
  • HRP Infra
  • Marina Py
  • Green Globalyx
  • PySquad
  • Ryno Wallet

Ready-made oil & gas helpers

Sales, support, bookings · switch on the roles you need. No writing from scratch.

See more roles

HSE Advisor Bot

Safety procedures, incident reporting, COSHH

Permit-to-Work Bot

PTW guidance, isolation, gas testing

Contractor Management Bot

Induction, competency, PPE, site access

Procurement Bot

PO status, vendors, spare parts, lead times

Document Retrieval Bot

P&IDs, datasheets, inspection records

Production Reporting Bot

Production data, well performance, KPIs

+ 4 more oil & gas roles available

Built around how oil & gas teams work

Practical pieces that save time · not a pile of AI features to configure.

  • Safety Management System Knowledge Base

    Upload your SMS procedures, PTW system documents, COSHH assessments, HAZOP reports, and engineering standards. NIVA gives your people accurate, version-controlled answers from your exact documentation.

  • Role-Based Access Control

    NIVA restricts document access and procedure responses based on user role · operators, technicians, contractors, and engineers see only the content relevant and authorised for their role level.

  • Incident & PTW Workflow Automation

    Build PTW pre-check flows, contractor induction sequences, and incident triage workflows in NIVA's guided chat steps. Trigger CMMS work orders and HSE notifications automatically at each decision point.

  • ERP, CMMS & DMS Integration

    NIVA integrates with SAP PM, Maximo, Aveva, and enterprise document management systems. Maintenance records, spare parts inventory, and procurement orders are surfaced in real time from your systems.

Permit-to-Work Pre-Check Flow

  1. Trigger

    Technician queries PTW requirement

  2. Verify

    Job scope, isolation needs, gas test

  3. Guide

    PTW checklist completed in chat

  4. Route

    PTW Coordinator notified for approval

Tonight's visitors get answers. You set it up once.

No developer on retainer. Most oil & gas teams are answering overnight enquiries the same day they start.

  1. 01~15 min

    Show us where leads slip

    Website, WhatsApp, ads · we map the oil & gas questions that cost you money when nobody answers.

  2. 02Your call

    Switch on the right helpers

    Sales, support, bookings · pick personas that already speak oil & gas. Turn off what you don't need.

  3. 03Your docs

    Feed it what you already trust

    Price lists, FAQs, policies, page links. It only answers from what you approve · nothing made up.

  4. 04Same day

    Go live as your brand

    One line on the site you already run. Overnight visitors get replies while your team sleeps.

On your website. Looking like your brand.

Works on the site you already have · WordPress, Webflow, Shopify, or custom. Your logo, your colours, your name. Most owners are live the same week they start.

  • No big rebuild of your website
  • Changes show up for visitors without a re-launch
  • We can add it with you on the demo call if you prefer
Do I need a developer?
Helpful if you have one · not required. Many oil & gas teams paste one line or let us place it.
How fast will I see value?
Most start capturing overnight enquiries in the first week once knowledge and booking paths are set.
What if it's not a fit?
Tell us how you work today. We'll say plainly if a simpler setup or a rival product is better.

Free to start

Put a oil & gas chatbot on your site this week

Compliance & Security

Built for regulated oil & gas environments.

  • UKCS Regulatory Framework (PFEER, DCR)
  • PABIAC Safety Standards
  • ISO 55001 (Asset Management)
  • GDPR / UK GDPR
  • COSHH Regulations
  • Process Safety Management (PSM)

Common questions

Straight answers before you start.

Yes. NIVA integrates with Aveva Information Management, SharePoint, and custom document management systems via REST API. Engineers can retrieve P&IDs, datasheets, and inspection records through chat · NIVA surfaces the exact document and relevant section, not just a search result.

Still unsure? Send a short note about how you work · we'll reply with a fit recommendation for oil & gas.

Try NIVA free for Oil & Gas

Spin up a oil & gaschatbot on your site this week · or send a short note and we'll tell you honestly if it's a fit.

  • Free to start · no credit card required
  • Works on the website you already have
  • We reply within one business day if you inquire

Prefer to ask first?

Tell us how enquiries come in today. We'll reply with a fit recommendation.