HSE Advisor Bot
Safety procedures, incident reporting, COSHH
When oil & gas customers ask about hse procedure & incident queries, permit-to-work support, and contractor & vendor management after hours, someone still needs to reply. NIVA answers from your own info, books the next step, and notifies your team · so warm enquiries do not go cold overnight.
Not a tech problem. Missed replies, repeated FAQs, and overnight drop-off · on the website you already run.
A oil & gas enquiry about pricing or availability lands while you're with a customer · and dies in the inbox.
Hours go to FAQs on phone and chat. Quotes, visits, and sales wait behind the queue.
Night and weekend visitors leave with no next step. By morning they've booked someone who replied.
Routine oil & gas questions, bookings, and follow-ups · answered on the website so your people stay on the hard cases.
Workers query safety procedures, COSHH assessments, emergency response protocols, and incident reporting requirements through chat. NIVA answers from your Safety Management System documentation and escalates serious incidents to HSE immediately.
Safety Procedures · COSHH · Emergency Response · Incident Reporting
Technicians query PTW requirements, isolation procedures, and gas test standards before starting work. NIVA guides users through PTW pre-checks from your approved procedures and routes to the PTW Coordinator on duty for approval.
PTW Guidance · Isolation Procedures · Gas Testing · Area Authority
Contractors query site induction requirements, competency standards, PPE specifications, and access procedures through chat. NIVA reduces HSE team time spent answering repetitive contractor onboarding questions.
Contractor Induction · Competency Requirements · PPE Standards · Site Access
Operations teams query purchase order status, approved vendor lists, spare parts availability, and procurement lead times through chat. NIVA integrates with your ERP to surface real-time inventory and PO data.
PO Status · Approved Vendors · Spare Parts · Lead Times
Engineers retrieve P&IDs, equipment datasheets, maintenance records, and inspection certificates through chat. NIVA's RAG engine searches your document management system and surfaces the exact document or section needed.
P&IDs · Datasheets · Inspection Records · Maintenance History
Operations teams query daily production data, well performance metrics, and equipment availability through chat. NIVA surfaces operational KPIs from your SCADA or production system via API integration.
Production Data · Well Performance · Equipment Availability · KPI Dashboard
Answered from your docs and policies · days, nights, weekends · so your team isn't repeating them.
I need to work on a heat exchanger in the process area. What PPE is required and does it need a PTW?
What's the permit-to-work process for hot work in a Zone 2 area?
A front desk that works overnight.
Missed enquiries after hours
Every website visitor gets a reply · days, nights, weekends
Your team repeats the same answers
Policies and pricing answered from your docs · consistently
Leads cool off waiting for a call back
Bookings, forms, and next steps happen in the chat
Teams already using NIVA
Sales, support, bookings · switch on the roles you need. No writing from scratch.
HSE Advisor Bot
Safety procedures, incident reporting, COSHH
Permit-to-Work Bot
PTW guidance, isolation, gas testing
Contractor Management Bot
Induction, competency, PPE, site access
Procurement Bot
PO status, vendors, spare parts, lead times
Document Retrieval Bot
P&IDs, datasheets, inspection records
Production Reporting Bot
Production data, well performance, KPIs
+ 4 more oil & gas roles available
Practical pieces that save time · not a pile of AI features to configure.
Upload your SMS procedures, PTW system documents, COSHH assessments, HAZOP reports, and engineering standards. NIVA gives your people accurate, version-controlled answers from your exact documentation.
NIVA restricts document access and procedure responses based on user role · operators, technicians, contractors, and engineers see only the content relevant and authorised for their role level.
Build PTW pre-check flows, contractor induction sequences, and incident triage workflows in NIVA's guided chat steps. Trigger CMMS work orders and HSE notifications automatically at each decision point.
NIVA integrates with SAP PM, Maximo, Aveva, and enterprise document management systems. Maintenance records, spare parts inventory, and procurement orders are surfaced in real time from your systems.
Permit-to-Work Pre-Check Flow
Trigger
Technician queries PTW requirement
Verify
Job scope, isolation needs, gas test
Guide
PTW checklist completed in chat
Route
PTW Coordinator notified for approval
Beyond FAQs · for oil & gas businesses that sell and support online.
Collect the right details, book the appointment, and notify your team · without bouncing visitors to another form.
See how it works Capture cleanlyWhen someone is ready, the chat asks for name, dates, budget, or requirements · and lands it in your inbox or CRM.
See how it works Feel humanSales, support, or bookings · visitors get the specialist answer they need, without choosing menus.
See how it worksNo developer on retainer. Most oil & gas teams are answering overnight enquiries the same day they start.
Website, WhatsApp, ads · we map the oil & gas questions that cost you money when nobody answers.
Sales, support, bookings · pick personas that already speak oil & gas. Turn off what you don't need.
Price lists, FAQs, policies, page links. It only answers from what you approve · nothing made up.
One line on the site you already run. Overnight visitors get replies while your team sleeps.
Works on the site you already have · WordPress, Webflow, Shopify, or custom. Your logo, your colours, your name. Most owners are live the same week they start.
Compliance & Security
Built for regulated oil & gas environments.
Straight answers before you start.
Still unsure? Send a short note about how you work · we'll reply with a fit recommendation for oil & gas.
Spin up a oil & gaschatbot on your site this week · or send a short note and we'll tell you honestly if it's a fit.
Tell us how enquiries come in today. We'll reply with a fit recommendation.
See how NIVA handles day-to-day work in your space.
Explore conversational agent options for adjacent vertical systems.