Boarding Booking Bot
Dog, cat, rabbit boarding, daycare
AI chatbot for
Pet Care
Pet Owners, Bookings & Services
When pet care customers ask about boarding & daycare bookings, grooming appointments, and vaccination & health requirement queries after hours, someone still needs to reply. NIVA answers from your own info, books the next step, and notifies your team · so warm enquiries do not go cold overnight.
- No usage-based billing
- Live across 25 industries
- White-label ready
10+
Pet Care Personas
24/7
Pet Owner Access
0
Code Required
Built for
Dog BoardingGrooming SalonsDoggy DaycareDog WalkersCat Boarding
Where pet care teams lose money every week
Not a tech problem. Missed replies, repeated FAQs, and overnight drop-off · on the website you already run.
They write while you're busy
A pet care enquiry about pricing or availability lands while you're with a customer · and dies in the inbox.
Your team repeats the same answers
Hours go to FAQs on phone and chat. Quotes, visits, and sales wait behind the queue.
Warm leads cool overnight
Night and weekend visitors leave with no next step. By morning they've booked someone who replied.
Work your Pet Care team still does by hand
Routine pet care questions, bookings, and follow-ups · answered on the website so your people stay on the hard cases.
- 01
Boarding & Daycare Bookings
Pet owners book dog boarding, cat boarding, rabbit boarding, and daycare sessions through chat · selecting dates, confirming pet details, and paying deposits. NIVA integrates with your booking system for real-time availability.
Dog Boarding · Cat Boarding · Daycare · Deposit Payment
- 02
Grooming Appointments
Pet owners book grooming appointments · bath, brush, and trim, full grooms, and breed-specific cuts · through chat. NIVA confirms the appointment with the right groomer for the breed and coat type.
Grooming Booking · Breed-Specific · Bath and Brush · Full Groom
- 03
Vaccination & Health Requirement Queries
Pet owners query vaccination requirements for boarding, flea and worm treatment policies, and health certificate requirements. NIVA answers from your health policy · reducing pre-booking queries and drop-off surprises.
Vaccination Requirements · Flea Treatment · Health Certificate · Boarding Policy
- 04
Pet Insurance Information
Pet owners query pet insurance options, claim processes, and pre-existing condition coverage through chat. NIVA provides general information and connects owners with insurance partners.
Pet Insurance · Cover Options · Pre-existing Conditions · Claims
- 05
Vaccination & Health Reminders
NIVA sends proactive reminders for annual vaccination boosters, flea treatment schedules, and dental check-ups · keeping pets healthy and owners returning to your services.
Booster Reminders · Flea Treatment · Dental Checks · Annual Reminders
- 06
Post-Stay Feedback & Re-booking
NIVA sends post-stay feedback requests, photo updates during boarding, and early bird re-booking offers · converting satisfied pet owners into loyal repeat customers.
Post-Stay Feedback · Daily Photo Updates · Re-booking · Loyalty Offers
Questions your pet care site already gets
Answered from your docs and policies · days, nights, weekends · so your team isn't repeating them.
My dog is reactive with other dogs. Can he still come for daycare and how do you manage this?
What vaccinations does my dog need before boarding with you, and how far in advance?
Not another chatbot.
A front desk that works overnight.
Missed enquiries after hours
Every website visitor gets a reply · days, nights, weekends
Your team repeats the same answers
Policies and pricing answered from your docs · consistently
Leads cool off waiting for a call back
Bookings, forms, and next steps happen in the chat
Teams already using NIVA
Ready-made pet care helpers
Sales, support, bookings · switch on the roles you need. No writing from scratch.
Grooming Appointment Bot
Grooming bookings, breed-specific grooms
Health Requirements Bot
Vaccination policy, flea, worm, health certs
Pet Insurance Bot
Cover options, claims, pre-existing
Reminder Bot
Vaccination, flea treatment, dental reminders
Feedback & Loyalty Bot
Post-stay, photos, re-booking offers
+ 4 more pet care roles available
Built around how pet care teams work
Practical pieces that save time · not a pile of AI features to configure.
Services & Policy Knowledge Base
Upload your service descriptions, vaccination policies, pricing guides, and care standards. NIVA answers every owner query accurately · from vaccination requirements to what to pack for boarding.
Pet & Owner Profile Memory
NIVA remembers each pet's name, breed, age, dietary needs, and boarding history · making every owner feel their pet is personally known and cared for.
Reminder & Re-booking Flow Automation
Build annual vaccination reminder campaigns and post-stay re-booking flows in NIVA's guided chat steps. Keep your kennels and grooming diary full year-round automatically.
Pet Booking System Integration
NIVA integrates with PetExec, Gingr, MoeGo, and custom pet boarding management systems. Bookings, vaccination records, and payment confirmations sync automatically.
Dog Boarding Booking Flow
Trigger
Owner enquires about boarding dates
Collect
Dog details, dates, health requirements
Book
Suite assigned, deposit payment link sent
System
Booking confirmed, reminders set
What visitors can actually get done
Beyond FAQs · for pet care businesses that sell and support online.
Stop chasing
Work finished in the chat
Collect the right details, book the appointment, and notify your team · without bouncing visitors to another form.
See how it works Capture cleanlyDetails you can act on
When someone is ready, the chat asks for name, dates, budget, or requirements · and lands it in your inbox or CRM.
See how it works Feel humanThe right helper, every time
Sales, support, or bookings · visitors get the specialist answer they need, without choosing menus.
See how it worksTonight's visitors get answers. You set it up once.
No developer on retainer. Most pet care teams are answering overnight enquiries the same day they start.
- 01~15 min
Show us where leads slip
Website, WhatsApp, ads · we map the pet care questions that cost you money when nobody answers.
- 02Your call
Switch on the right helpers
Sales, support, bookings · pick personas that already speak pet care. Turn off what you don't need.
- 03Your docs
Feed it what you already trust
Price lists, FAQs, policies, page links. It only answers from what you approve · nothing made up.
- 04Same day
Go live as your brand
One line on the site you already run. Overnight visitors get replies while your team sleeps.
On your website. Looking like your brand.
Works on the site you already have · WordPress, Webflow, Shopify, or custom. Your logo, your colours, your name. Most owners are live the same week they start.
- No big rebuild of your website
- Changes show up for visitors without a re-launch
- We can add it with you on the demo call if you prefer
- Do I need a developer?
- Helpful if you have one · not required. Many pet care teams paste one line or let us place it.
- How fast will I see value?
- Most start capturing overnight enquiries in the first week once knowledge and booking paths are set.
- What if it's not a fit?
- Tell us how you work today. We'll say plainly if a simpler setup or a rival product is better.
Compliance & Security
Built for regulated pet care environments.
- GDPR / UK GDPR
- Animal Welfare Act 2006
- Animal Boarding Establishments Act 1963
- Pet Travel Regulations
- Consumer Rights Act 2015
Common questions
Straight answers before you start.
Yes. Connected to your booking system, NIVA shows real-time kennel and suite availability · including which room types are free, their sizes, and the dogs already booked in during the requested period.
Still unsure? Send a short note about how you work · we'll reply with a fit recommendation for pet care.
Try NIVA free for Pet Care
Spin up a pet carechatbot on your site this week · or send a short note and we'll tell you honestly if it's a fit.
- Free to start · no credit card required
- Works on the website you already have
- We reply within one business day if you inquire
Prefer to ask first?
Tell us how enquiries come in today. We'll reply with a fit recommendation.
Solutions Focus
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Niva Ecosystem