Solar Enquiry Bot
Residential/commercial PV, cost, survey
AI chatbot for
Renewable Energy
Customers, Projects & Operations
When renewable energy customers ask about solar pv installation enquiries, battery storage queries, and export tariff & subsidy support after hours, someone still needs to reply. NIVA answers from your own info, books the next step, and notifies your team · so warm enquiries do not go cold overnight.
- No usage-based billing
- Live across 25 industries
- White-label ready
10+
Renewables Personas
24/7
Customer Access
0
Code Required
Built for
Solar InstallersWind EnergyBattery StorageEV ChargingCommercial PV
Where renewable energy teams lose money every week
Not a tech problem. Missed replies, repeated FAQs, and overnight drop-off · on the website you already run.
They write while you're busy
A renewable energy enquiry about pricing or availability lands while you're with a customer · and dies in the inbox.
Your team repeats the same answers
Hours go to FAQs on phone and chat. Quotes, visits, and sales wait behind the queue.
Warm leads cool overnight
Night and weekend visitors leave with no next step. By morning they've booked someone who replied.
Work your Renewable Energy team still does by hand
Routine renewable energy questions, bookings, and follow-ups · answered on the website so your people stay on the hard cases.
- 01
Solar PV Installation Enquiries
Homeowners and businesses enquire about solar panel installation, costs, roof suitability, and payback periods through chat. NIVA qualifies the opportunity and books site surveys · converting online interest into real sales pipeline.
Solar Cost · Payback Period · Roof Suitability · Survey Booking
- 02
Battery Storage Queries
Customers query battery storage options, compatibility with existing solar, virtual power plant programmes, and EV charging integration. NIVA answers from your approved product range and books battery consultations.
Battery Storage · Virtual Power Plant · EV Integration · Compatibility
- 03
Export Tariff & Subsidy Support
Customers query Smart Export Guarantee (SEG) rates, FIT legacy payments, ROC values, and OZEV grant eligibility. NIVA provides accurate, up-to-date information · reducing finance team query volume on subsidy questions.
SEG Export Tariff · FIT Payments · ROC · OZEV Grants
- 04
Grid Connection Queries
Developers and commercial customers query grid connection application processes, DNO requirements, and connection capacity. NIVA answers from your approved technical guidance and routes complex grid queries to your engineering team.
Grid Connection · DNO Requirements · Connection Capacity · G99 Applications
- 05
O&M Documentation & Support
Operations teams query inverter fault codes, performance monitoring data, maintenance schedules, and warranty claims for renewable energy assets. NIVA retrieves the right technical documentation from your O&M system.
Inverter Fault Codes · Performance Monitoring · Maintenance Schedules · Warranty Claims
- 06
Planning & Environmental Compliance
Project developers query planning application requirements for solar farms, wind turbines, and battery storage installations · including Environmental Impact Assessment triggers and habitat survey requirements.
Planning Applications · EIA · Habitat Surveys · Solar Farm
Questions your renewable energy site already gets
Answered from your docs and policies · days, nights, weekends · so your team isn't repeating them.
We have a 5,000 sqm industrial unit with south-facing roof. What solar capacity could we fit and what's the commercial case?
What does adding a 10kWh battery to a solar installation cost, and what's the payback like?
Not another chatbot.
A front desk that works overnight.
Missed enquiries after hours
Every website visitor gets a reply · days, nights, weekends
Your team repeats the same answers
Policies and pricing answered from your docs · consistently
Leads cool off waiting for a call back
Bookings, forms, and next steps happen in the chat
Teams already using NIVA
Ready-made renewable energy helpers
Sales, support, bookings · switch on the roles you need. No writing from scratch.
Battery Storage Bot
Storage options, EVs, virtual power plant
Tariff & Subsidy Bot
SEG, FIT, ROC, OZEV grants
Grid Connection Bot
DNO, G99, connection applications
O&M Support Bot
Fault codes, performance, maintenance
Planning & Compliance Bot
Planning, EIA, habitat, consents
+ 4 more renewable energy roles available
Built around how renewable energy teams work
Practical pieces that save time · not a pile of AI features to configure.
Renewable Energy Knowledge Base
Upload your product specifications, tariff guides, planning policy summaries, and technical installation guides. NIVA answers every customer and technical query from your approved content.
Customer & Site Memory
NIVA remembers each customer's property, existing installations, and enquiry history · giving personalised recommendations rather than generic answers.
Enquiry to Survey Flow Automation
Build solar enquiry qualification flows and survey booking sequences in NIVA's guided chat steps. Trigger CRM lead creation and surveyor scheduling automatically.
CRM & Monitoring Platform Integration
NIVA integrates with SolarEdge, Huawei FusionSolar, SalesForce, and custom O&M platforms. Survey bookings, performance data, and fault alerts sync automatically.
Solar Installation Enquiry Flow
Trigger
Homeowner enquires about solar
Qualify
Roof type, energy bill, battery interest
Book
Free survey and quote scheduled
CRM
Lead created, surveyor allocated
What visitors can actually get done
Beyond FAQs · for renewable energy businesses that sell and support online.
Stop chasing
Work finished in the chat
Collect the right details, book the appointment, and notify your team · without bouncing visitors to another form.
See how it works Capture cleanlyDetails you can act on
When someone is ready, the chat asks for name, dates, budget, or requirements · and lands it in your inbox or CRM.
See how it works Feel humanThe right helper, every time
Sales, support, or bookings · visitors get the specialist answer they need, without choosing menus.
See how it worksTonight's visitors get answers. You set it up once.
No developer on retainer. Most renewable energy teams are answering overnight enquiries the same day they start.
- 01~15 min
Show us where leads slip
Website, WhatsApp, ads · we map the renewable energy questions that cost you money when nobody answers.
- 02Your call
Switch on the right helpers
Sales, support, bookings · pick personas that already speak renewable energy. Turn off what you don't need.
- 03Your docs
Feed it what you already trust
Price lists, FAQs, policies, page links. It only answers from what you approve · nothing made up.
- 04Same day
Go live as your brand
One line on the site you already run. Overnight visitors get replies while your team sleeps.
On your website. Looking like your brand.
Works on the site you already have · WordPress, Webflow, Shopify, or custom. Your logo, your colours, your name. Most owners are live the same week they start.
- No big rebuild of your website
- Changes show up for visitors without a re-launch
- We can add it with you on the demo call if you prefer
- Do I need a developer?
- Helpful if you have one · not required. Many renewable energy teams paste one line or let us place it.
- How fast will I see value?
- Most start capturing overnight enquiries in the first week once knowledge and booking paths are set.
- What if it's not a fit?
- Tell us how you work today. We'll say plainly if a simpler setup or a rival product is better.
Compliance & Security
Built for regulated renewable energy environments.
- MCS (Microgeneration Certification Scheme)
- G98/G99 Grid Connection Standards
- GDPR / UK GDPR
- EIA Regulations
- Planning Policy Guidance
- BSS Building Safety Standards
Common questions
Straight answers before you start.
Yes. Upload your technical specifications, product datasheets, and installation guides. NIVA answers inverter, battery, and grid connection questions from your approved documentation · no hallucinated technical specifications.
Still unsure? Send a short note about how you work · we'll reply with a fit recommendation for renewable energy.
Try NIVA free for Renewable Energy
Spin up a renewable energychatbot on your site this week · or send a short note and we'll tell you honestly if it's a fit.
- Free to start · no credit card required
- Works on the website you already have
- We reply within one business day if you inquire
Prefer to ask first?
Tell us how enquiries come in today. We'll reply with a fit recommendation.
Solutions Focus
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