PO Tracking Bot
PO status, ETAs, goods receipt
AI chatbot for
Supply Chain
Procurement, Suppliers & Operations
When supply chain customers ask about purchase order status & tracking, inventory level queries, and supplier onboarding & qualification after hours, someone still needs to reply. NIVA answers from your own info, books the next step, and notifies your team · so warm enquiries do not go cold overnight.
- No usage-based billing
- Live across 25 industries
- White-label ready
10+
Supply Chain Personas
24/7
Supplier Access
0
Code Required
Built for
Procurement TeamsSuppliers & VendorsManufacturers3PL ProvidersGlobal Supply Chains
Where supply chain teams lose money every week
Not a tech problem. Missed replies, repeated FAQs, and overnight drop-off · on the website you already run.
They write while you're busy
A supply chain enquiry about pricing or availability lands while you're with a customer · and dies in the inbox.
Your team repeats the same answers
Hours go to FAQs on phone and chat. Quotes, visits, and sales wait behind the queue.
Warm leads cool overnight
Night and weekend visitors leave with no next step. By morning they've booked someone who replied.
Work your Supply Chain team still does by hand
Routine supply chain questions, bookings, and follow-ups · answered on the website so your people stay on the hard cases.
- 01
Purchase Order Status & Tracking
Internal teams and suppliers check PO status, delivery ETAs, and goods receipt confirmations through chat. NIVA integrates with your ERP for live PO data · reducing buyer and supplier coordination calls.
PO Status · Delivery ETA · Goods Receipt · ERP Integration
- 02
Inventory Level Queries
Production planners and operations teams check stock levels, reorder points, and safety stock status through chat. NIVA surfaces ERP inventory data in real time · reducing the spreadsheet-chasing that delays production decisions.
Stock Levels · Reorder Points · Safety Stock · Inventory ERP
- 03
Supplier Onboarding & Qualification
New suppliers complete qualification questionnaires, submit certifications (ISO, SMETA, FSC), and receive onboarding checklists through chat · reducing procurement team time on supplier due diligence.
Supplier Qualification · ISO Certificates · SMETA · Onboarding
- 04
Procurement Documentation
Buyers and suppliers retrieve purchase orders, goods receipt notes, and delivery confirmations through chat. NIVA surfaces the correct document from your ERP instantly · eliminating email chains for routine document requests.
Purchase Orders · GRN · Delivery Confirmation · Document Retrieval
- 05
Supplier Compliance & ESG Queries
Procurement teams query supplier ethical trading standards, modern slavery obligations, carbon footprint data, and regulatory compliance status through chat · supporting Scope 3 emissions reporting and ESG due diligence.
Modern Slavery · ESG Compliance · Scope 3 · Ethical Trading
- 06
Demand Planning & Forecast Queries
Planners query demand forecasts, production schedules, and capacity availability through chat. NIVA surfaces planning data and flags shortfalls or overstock risks · improving supply chain visibility without report generation.
Demand Forecasts · Production Schedules · Capacity · Shortfall Alerts
Questions your supply chain site already gets
Answered from your docs and policies · days, nights, weekends · so your team isn't repeating them.
Which of our top 10 suppliers are due for ISO 9001 certificate renewal in the next 90 days?
What's the current lead time from our Vietnam supplier, and is PO-7734 still on track?
Not another chatbot.
A front desk that works overnight.
Missed enquiries after hours
Every website visitor gets a reply · days, nights, weekends
Your team repeats the same answers
Policies and pricing answered from your docs · consistently
Leads cool off waiting for a call back
Bookings, forms, and next steps happen in the chat
Teams already using NIVA
Ready-made supply chain helpers
Sales, support, bookings · switch on the roles you need. No writing from scratch.
Inventory Query Bot
Stock levels, reorder, safety stock
Supplier Onboarding Bot
Qualification, certifications, checklist
Procurement Docs Bot
POs, GRNs, delivery confirmations
Compliance & ESG Bot
Modern slavery, Scope 3, SMETA
Demand Planning Bot
Forecasts, schedules, capacity
+ 4 more supply chain roles available
Built around how supply chain teams work
Practical pieces that save time · not a pile of AI features to configure.
Procurement Policy Knowledge Base
Upload your procurement policies, supplier codes of conduct, approved vendor lists, and category strategies. NIVA answers buyer and supplier queries from your exact procurement governance documentation.
Supplier & PO Context Memory
NIVA tracks each supplier's active POs, qualification status, and communication history · giving procurement teams full context on every supplier relationship without database searches.
Supplier Onboarding Flow Automation
Build qualification questionnaire flows, certification collection workflows, and approval notification sequences in NIVA's guided chat steps. New suppliers onboarded in days, not weeks.
ERP & Procurement System Integration
NIVA integrates with SAP MM/SRM, Oracle Procurement, Coupa, Jaggaer, and custom ERP platforms. PO data, inventory levels, and supplier records sync in real time.
Supplier Qualification Flow
Trigger
New supplier submits registration
Qualify
Questionnaire, certifications collected
Approve
Risk score assigned, approved vendor
ERP
Vendor master created automatically
What visitors can actually get done
Beyond FAQs · for supply chain businesses that sell and support online.
Stop chasing
Work finished in the chat
Collect the right details, book the appointment, and notify your team · without bouncing visitors to another form.
See how it works Capture cleanlyDetails you can act on
When someone is ready, the chat asks for name, dates, budget, or requirements · and lands it in your inbox or CRM.
See how it works Feel humanThe right helper, every time
Sales, support, or bookings · visitors get the specialist answer they need, without choosing menus.
See how it worksTonight's visitors get answers. You set it up once.
No developer on retainer. Most supply chain teams are answering overnight enquiries the same day they start.
- 01~15 min
Show us where leads slip
Website, WhatsApp, ads · we map the supply chain questions that cost you money when nobody answers.
- 02Your call
Switch on the right helpers
Sales, support, bookings · pick personas that already speak supply chain. Turn off what you don't need.
- 03Your docs
Feed it what you already trust
Price lists, FAQs, policies, page links. It only answers from what you approve · nothing made up.
- 04Same day
Go live as your brand
One line on the site you already run. Overnight visitors get replies while your team sleeps.
On your website. Looking like your brand.
Works on the site you already have · WordPress, Webflow, Shopify, or custom. Your logo, your colours, your name. Most owners are live the same week they start.
- No big rebuild of your website
- Changes show up for visitors without a re-launch
- We can add it with you on the demo call if you prefer
- Do I need a developer?
- Helpful if you have one · not required. Many supply chain teams paste one line or let us place it.
- How fast will I see value?
- Most start capturing overnight enquiries in the first week once knowledge and booking paths are set.
- What if it's not a fit?
- Tell us how you work today. We'll say plainly if a simpler setup or a rival product is better.
Compliance & Security
Built for regulated supply chain environments.
- GDPR / UK GDPR
- Modern Slavery Act 2015
- ISO 9001 / 14001 Standards
- CIPS Ethical Code
- Bribery Act 2010
- Scope 3 Carbon Reporting
Common questions
Straight answers before you start.
Yes. NIVA integrates with SAP MM, SAP SRM, Oracle Procurement, Coupa, and Jaggaer via REST API. Live PO status, goods receipt confirmations, and inventory data are surfaced in chat from your ERP system.
Still unsure? Send a short note about how you work · we'll reply with a fit recommendation for supply chain.
Try NIVA free for Supply Chain
Spin up a supply chainchatbot on your site this week · or send a short note and we'll tell you honestly if it's a fit.
- Free to start · no credit card required
- Works on the website you already have
- We reply within one business day if you inquire
Prefer to ask first?
Tell us how enquiries come in today. We'll reply with a fit recommendation.
Solutions Focus
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